Fletcher Jones Motorcars of Fremont

Fast, Personal attention. I have been working with my Service Adviser Joe Defreitas for many years and he Always greets me By Name and makes me feel that I am a Valued Customer I have been working with my Service Adviser Joe Defreitas for many years and he Always greets me By Name and makes me feel that I am a Valued Customer. In this case I arrived at Fletcher Jones late in the day with a strange problem with my car that demanded attention. Even though it was late I was taken care of and kept informed about the repairs to my car by Text and Voice calls. More

Thank you very much for all your assistance and explanations of features, Tito. From start to finish, Tito was patient, helpful and followed-through on customer service. explanations of features, Tito. From start to finish, Tito was patient, helpful and followed-through on customer service. More

Good service from Joe My wife and I have been their loyalty customer since 2017. We did regular services at their warehouse and we like our service adviser Joe. He is alway My wife and I have been their loyalty customer since 2017. We did regular services at their warehouse and we like our service adviser Joe. He is always nice and professional!!! More

2016 GLC-300 main battery service I was working with Service Adviser Sean Rivera and addressed to him the issues I had with my 2016 GLC-300 SUV. Sean quickly explained to me the possib I was working with Service Adviser Sean Rivera and addressed to him the issues I had with my 2016 GLC-300 SUV. Sean quickly explained to me the possible solutions. All needed service work was done within the promised time window. Many thanks to Sean and his service technician(s) for the perfect service work. More

Ron Reyes is prompt, reliable and extremely dependable with any and all service issues. His excellence as a Service Advisor is highly commendable!!! He’s truly a great asset to Fletcher Jones with any and all service issues. His excellence as a Service Advisor is highly commendable!!! He’s truly a great asset to Fletcher Jones More

Great purchasing experiance Purchased a new CLS with Amin and Fame. Great overall experience. I look forward to purchasing more vehicles with them in the future, and will recomme Purchased a new CLS with Amin and Fame. Great overall experience. I look forward to purchasing more vehicles with them in the future, and will recommend it to friends and coworkers. More

Came in looking to buy a benZ. First one ever always chose a Prius or Honda but he was so kind. Picked the perfect model for me. Even showed me all the cool new features. Got an extra 24 month Warranty. chose a Prius or Honda but he was so kind. Picked the perfect model for me. Even showed me all the cool new features. Got an extra 24 month Warranty. Great dealership. Everyone is so new nice More

Purchasing my dream car I live in Santa Rosa and I was looking to lease a car in Sept 2016. I was referred to Fletcher Jones in Fremont by a coworker as I was not happy with I live in Santa Rosa and I was looking to lease a car in Sept 2016. I was referred to Fletcher Jones in Fremont by a coworker as I was not happy with the dealership near my home in Santa Rosa. The hour and a half commute was well worth the effort!! The salesperson I was referred to was Marvin Ledesma. Marvin is very cheerful ,enthusiastic , honest knowledgeable and professional. He listened carefully to what my needs and budget were, he did his research and got me into a lease in the car of my dreams!! Obaid Nabizadah did an amazing, easy and effortless job with the finance paperwork. My lease would have been up soon and I contacted Marvin about purchasing my car yesterday. Once again I was thrilled with his assistance ,knowledge and expertise in helping me purchase my beautiful vehicle that I had leased. He made , what in the past was a stressful experience , to one that was pleasant ,easy and joyful!! Once again Obaid did the paperwork. My car was certified , detailed, and looked like a new car! I’m sure Fletcher Jones appreciates having a salesperson like Marvin and finance person like Obaid working for them as much as I have THANK YOU Monica Giles More

Excellent customer service, patient and explain well for customers. No pressure. 2nd vehicle purchase from Tony. Go beyond for customer and always have a smile on his face. customers. No pressure. 2nd vehicle purchase from Tony. Go beyond for customer and always have a smile on his face. More

Sean Rivera was very professional and made me understand everything that was happening with my car. 10/10 service. Would definitely bring my car back. everything that was happening with my car. 10/10 service. Would definitely bring my car back. More