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Fletcher Jones Motorcars of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
925 Reviews
Call Dealership (510) 623-1111
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5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

October 27, 2020

Ken Hudson is an experienced and hard working manager, he helped me out a lot and I appreciate for his help. I certainly will come back to you next time. More

by Philip Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hudson
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Oct 27, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Phillip, Thank you for your 5 star review and taking the time to recognize Ken Hudson and the excellent service her provided you! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

October 26, 2020

Excellent overall service - pick up, drop off, service, addressing specific requests, well adapted to covid social distancing practices as well. Thank you Ron (service), Kim (valet), valet pick-up/drop-o More

by gana.srikanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
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Oct 26, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Gana, The safety and well-being of our guests are always our top priority. We are ecstatic to have delivered a safe and excellent service experience for you. Ron, Kim, and our service staff thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future! Warmest regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

October 06, 2020

Ricky was able to show us multiple options on the vehicle we wanted. I am very satisfied with the negotiating with this location. This is the best location among Bay Area. More

by JayP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muzamil Khan, Ricky Tan
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Oct 06, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Jay, Thank your for choosing Fletcher Jones Motorcars of Fremont to assist you during your quest for a new Mercedes-Benz! We so thrilled to have earned your business and pleased to know the knowledge Ricky provided to help you make the necessary decisions on the perfect vehicle! Congratulations on your purchase! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 29, 2020

Ron was amazing and made certain our.car was taken care of in a timely manner. He coordinated everything with State Farm claims. Thanks Ron More

by Arnetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Sep 29, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Arnetta, Thank you for your awesome review and complimenting Ron on the level of service he provided! We are thrilled to know things were attended to in a timely manner and the necessary coordination completed! We are grateful for the opportunity to serve you and look forward to welcoming you back. Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 28, 2020

Moe Firoz was truly exceptional with his customer service from start to finish. Going the extra mile and keeping me informed at all times with updates on the Service. Great Ambassador for Mercedes Thank yo More

by kam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Firoz
Report | Print
Sep 29, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Kam, The team at Fletcher Jones Motorcars of Fremont strives to provide each guest with an exceptional experience! We are extremely pleased to know the great efforts Moe put forth by going the extra mile to ensure your complete satisfaction. Thank you for your wonderful review and recommendations! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 26, 2020

Marvin is AMAZING. He gets you what you want and gets the deal done! Thank you so much! It was such a smooth process. Highly recommend. More

by DNS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma, Shaun Graef
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Sep 28, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for the 5 star rating and lovely recommendations for Marvin! We are so pleased to know your sales visit was a seamless and amazing experience! All of us at Fletcher Jones Motorcars of Fremont are truly grateful to have earned your business and look forward to assisting your with all of your Mercedes-Benz needs! Congratulations on your purchase! All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 22, 2020

I am very pleased by the service Mia provided. I wish all car buying had been this easy and fun. Highly recommend to everyone and will definitely do business again. More

by Alanwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Obaid Nabizadah, Lena Xiaojun, Mia Golez
Report | Print
Sep 22, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Alan, Thank you for posting your 5 star review and mentioning Mia! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with Mia! All the best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 21, 2020

Loved the experience with FJ. Moe was my primary contact and he did a great job! The car servicing and cleaning was done to my expectations. More

by n.kumar297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Firoz
Report | Print
Sep 22, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for the opportunity to serve you and sharing your genuine feedback regarding your service experience with Moe! We are truly grateful to have earned your business and recommendations. All of us at Fletcher Jones Motorcars of Fremont look forward to assisting you with all of your Mercedes-Benz needs. Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 21, 2020

Marvin Ledesma was incredibly helpful when it came to helping me find the exact car that I wanted. He accommodated me with everything that I asked for and needed and I’m a very picky person. I was very p More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Report | Print
Sep 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Stephanie, The Team at Fletcher Jones Motorcars of Fremont is a dedicated group of professionals that strive to provide a sales experience that is exciting and memorable for all of our guests. Building lasting business relationships is paramount to us and we are thrilled to know of the confidence you had working with Marvin! We are truly flattered to have your thoughtful complements and recommendations. Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 19, 2020

Tito did great service for me .he is very helpful and patience not only explaining feature of cars to me but listening to my specific needs . After the sale , he followed up with me to answer question an More

by HongliMercedBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito Talampas
Report | Print
Sep 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, We are honored to receive your raving review and appreciate you complementing Tito on his level of service! The team at Fletcher Jones Motorcars of Fremont is driven to ensure every new vehicle purchase is exciting and memorable and appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

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