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Fletcher Jones Motorcars of Fremont

Fremont, CA

4.5
925 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

May 04, 2024

Marvin Ledesma at Fletcher. -Jones was outstanding to work with!! We are so happy with our EQE350. Marvin was polite, very professional, patient and accommodating before, during More

by Francine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
March 11, 2024

The sales people I spoke with were very good. They had the exact car I was looking for but it was sold earlier in the morning. They were very understanding and would let me know if they came acr More

by Larry
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
March 05, 2024

This guys are amazing sales and their customer service is 10 of 10 the way have the explain all information I need give me the best deal Samir and Michael they give the best deal and well done customer care More

by basirmantes050186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Karimi,Zamier., Michael Karimi
January 28, 2024

The manager [Michael] was extremely professional and accommodating. They addressed all my concerns and made the negotiation process fair and transparent. The finance team [AK] was efficient, explaining More

by jpreddy.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Michael Karimi
December 18, 2023

They can't seem to answer the phone today; when they do, they put me on hold and then hang upafter 5 minutes. This is not the kind of service i expect More

by scott
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
October 22, 2023

Marvin Ledesma is the epitome of customer care, service and sales all rolled into one. He is gracious and understands what taking care of a customer means. You never feel pressured and he strives to meet y More

by lenetong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando, Marvin Ledesma
October 07, 2023

Worst customer service I have ever seen in my life ! ! Luis Rodriquez place two hard pull of my credit report, one by the dealer the other one by the bank and after he got me the approval for the car I More

by Sal S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
September 29, 2023

I initially came into the dealership to browse cars but ended up leaving with my dream car !! I was helped by sales manager Marvin Ledesma. He was not only patient with my constant nagging, he met every co More

by Laureal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yuan, Marvin Ledesma, Sang So, Michael Karimi, Obaid Nabizadah
September 21, 2023

Sang So was amazing to work with. Professional and a very seamless process. Highly recommend. Was able to answer all of my and my husbands questions. We felt very confident and taken More

by DrNadianoori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang So
August 29, 2023

Mr. Marvin Ledesma is an outstanding salesman in every sense of the word. We just bought our 3rd Mercedes from him and we would never go to anyone else. We live in Huntington Beach and only 20 minutes fro More

by Chris A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Aug 29, 2023 -

Chris A. responded

Hold on to Marvin Ledesma - he does your dealership proud!!

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