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Fletcher Jones Motorcars of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
925 Reviews
Call Dealership (510) 623-1111
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5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

December 21, 2020

I had a phenomenal experience at Fletcher Jones Mercedes Benz. Micheal Karimi and Ricky Tan was the person we dealt with. What a great person and dealership. He made us amazing deal to have flagship car Th More

by sheetal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ricky Tan, Michael Karimi, Ricky Tan
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Dec 22, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Sheetal, We are honored to receive your raving review and appreciate you complementing our level of service! Thank you for taking the time to recognize the efforts of Michael Karimi & Ricky Tan! This sort of feedback is golden! Our team at Fletcher Jones Motorcars of Fremont is driven to ensure every new vehicle purchase is exciting and memorable and appreciate the opportunity to work with you during your vehicle search. Congratulations on your purchase! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 18, 2020

Service department and sales department are Very nice and excellent service. I like it and appreciate I will buy the second car that will be Benz too. More

by Tom
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joy
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Dec 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Tom, All of us at Fletcher Jones Motorcars of Fremont are truly flattered to have earned your business and feel privileged to have your excellent recommendations! Thank you for your loyalty and the opportunity to serve you! Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 18, 2020

Very nice experience of fixing my GLA 250 there. I got help from Joe. He was very professional and had very good communication with me. More

by Lexi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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Dec 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Lexi, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that we delivered a outstanding service experience for your GLA! Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 18, 2020

I made the switch from Steven’s Creek to Fletcher Jones and I couldn’t be happier. The staff is friendly, knowledgeable and don’t recommend services that aren’t needed. More

by McClendon Ph.D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Rivera
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Dec 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, All of us at Fletcher Jones Motorcars of Fremont are thrilled to have the opportunity to serve you and appreciate you complimenting our team on the friendly, knowledgeable, and attentive service they provide! We are truly honored to have earned your loyalty and look forward to serving you for years to come! Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 18, 2020

Joe was very knowledgeable, courteous and professional which made my experience easy. Joe gave me updates throughout the service process of my sprinter van. Thanks Joe More

by Getu.Yilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
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Dec 21, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, The team at Fletcher Jones Motorcars of Fremont appreciates you taking the time to share your kind sediments regarding Joe and his knowledgeable, courteous, and professionalism manner through out your visit with your Sprinter! We are thrilled to have earned you business and recommendations! Warm Wishes, Your Friends & Family at Fletcher Jones Motorcars of Fremont

December 15, 2020

I had a phenomenal experience at Fletcher Jones Mercedes Benz. Marvin Ledesma was the person we dealt with. What a great person and dealership. Thank you More

by Gabe Allende
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
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Dec 18, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Gabe, We are honored to have your kind sediments for Marvin and the five star rating! Thank you for allowing us the opportunity to work with you during your recent vehicle search! We hope that in the future we will have another opportunity to do business with you! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 14, 2020

The service I was provided with was exceptional. Ron was professional and he was able to get me the right service for my 300C class. I will be back again and again. More

by dmoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
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Dec 18, 2020 -

Fletcher Jones Motorcars of Fremont responded

hello, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that Ron delivered a outstanding service experience! Please feel welcome to contact us anytime! Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

December 12, 2020

Professional, courteous encounters with all - service and loaner specialists. My 2016 GLA250 is very well taken care of. Stay safe, healthy. Best regards, Nick Sebastian More

by nhsebas@gmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payam
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Dec 14, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with Payam is deserving of your 5-stars. Please know the safety and satisfaction of our guests is important to us and appreciate you complimenting the efforts our dedicated team put forth! We look forward to welcoming you back! Warm wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

Dec 14, 2020 -

nhsebas@gmail.com responded

You’re welcome -my pleasure to note such excellent and professional service. One request - kindly research if any of your customers who drive the same car as mine, 2016 GLA250, premium upgrade, Comand feature, has been able to retro-engineer system to access Apple CarPlay. If so, kindly advise, with details how to do that. Best regards, happy holidays. Nick Sebastian

December 02, 2020

Had great service at Fletcher Jones. They thoroughly inspected my car and informed me of other issues my car was having. Definitely appreciate their professionalism and getting my car back by the time I More

by kraziestazn89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe D.
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Dec 02, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for business and the opportunity to serve you! Our team at Fletcher Jones Motorcars of Fremont cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced working with Joe! It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

November 30, 2020

I got connected with Matin and Marvin at this Mercedes Benz location. Marvin was a great salesman not only did he help me get into the car of my dreams but he also walked me through the process step by st More

by Maria Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Report | Print
Nov 30, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Maria, Thank you for the opportunity to assist you in finding your dream GLC 300! We are beyond ecstatic to know of the great level of service you experienced working with Matin and Marvin through every step of the purchase experience! We look forward to continue this excitement throughout your ownership experience and every interaction you have with us. Congratulations on your new Mercedes-Benz! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

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