Fletcher Jones Motorcars

Great service Tony Irvani is the best! He is the best service advisor I have had . He greets me by my name, friendly, reliable and a asset to Fletcher Jones! Tony Irvani is the best! He is the best service advisor I have had . He greets me by my name, friendly, reliable and a asset to Fletcher Jones! More

Best service department ever! I changed over from BMW three cars ago (the service at Sterling is atrocious) and frankly, I am on my third Mercedes and I drive the car more for the I changed over from BMW three cars ago (the service at Sterling is atrocious) and frankly, I am on my third Mercedes and I drive the car more for the service than for the car - although the car is great. More

Excellent service as always From the service advisor to the time I received my car back after being fixed it was a very good experience and they provided me water each time! From the service advisor to the time I received my car back after being fixed it was a very good experience and they provided me water each time! More

Better than usual car buying experience I was in the market for a G550....and was introduced to Alex and then Trevor...The 2019 was not available but Trevor was very helpful in trying to fin I was in the market for a G550....and was introduced to Alex and then Trevor...The 2019 was not available but Trevor was very helpful in trying to find me an alternative...unaware to me there are very few G550 available but after a week or so we drove away with a pre owned 2016 in beautiful condition. THANKS More

Excellent service. Efficient system to help all of their customers. Friendly helpful staff. Jon Derbyshire is very nice, helpful and took great care of me. service. Efficient system to help all of their customers. Friendly helpful staff. Jon Derbyshire is very nice, helpful and took great care of me. More

Good service! Brought the car in for new tire. Service was very good. Will definitely come back when need new car or service. Thanks Ray for nice smile! Brought the car in for new tire. Service was very good. Will definitely come back when need new car or service. Thanks Ray for nice smile! More

Always a pleasant experience As always my service appointment was a great one. Even with the high volume of customers and servicing appointments this week, I was able to get an a As always my service appointment was a great one. Even with the high volume of customers and servicing appointments this week, I was able to get an appointment scheduled, a loaner vehicle arranged and my own vehicle returned promptly. More

Amazing service, evertime. Ray is the best. Thank you. Detailed, fasr, and friendly service. All sales team were excellent. Highly recommended. Will buy another Mercedes from Ray is the best. Thank you. Detailed, fasr, and friendly service. All sales team were excellent. Highly recommended. Will buy another Mercedes from them. The best dealer. More

satisfying experience Always a satisfying experience to have Fletcher Jones Motorcars , service the vehicle that was purchased from the same firm. Contininity in sales, ser Always a satisfying experience to have Fletcher Jones Motorcars , service the vehicle that was purchased from the same firm. Contininity in sales, service and occasional visits for minor issues as well as car washes is most gratifying. More

My 50k experience I just have my 50K service back in November. After driving 199 miles, now out of my factory warranty my engine light came on (saying pull over, stop v I just have my 50K service back in November. After driving 199 miles, now out of my factory warranty my engine light came on (saying pull over, stop vehicle and keep engine running). My wife took the vehicle back to the dealership and they replaced the battery at no charge. I will continue to be a loyal customer and service my vehicle at Fletcher Jones Mercedes. More