Fletcher Jones Motorcars

Derby is great! Everything from the moment I drop-off my car to when I pick-up is fine-tuned and flawless. The loaner car service is a god send too. Our advisor Derby Everything from the moment I drop-off my car to when I pick-up is fine-tuned and flawless. The loaner car service is a god send too. Our advisor Derby is such a nice man, and takes his time to explain everything well. More

Tony Irvani is a friendly and outstanding service advisor!! I'm always pressed with time and I was dreading to take my car for service, Everyone was efficient and provided excellent service from beginning to e I'm always pressed with time and I was dreading to take my car for service, Everyone was efficient and provided excellent service from beginning to end. Tony has been the best advisor I've had; he kept me udated on the status of my car. More

Katelyn is an amazing service advisor! My husband and I have been very fortunate to work with Katelyn. She has been our service advisor for many years and she is our number one reason why My husband and I have been very fortunate to work with Katelyn. She has been our service advisor for many years and she is our number one reason why we chose Jones year after year. Katelyn is very knowledgeable with a wonderful, warm personality, she truly goes above and beyond her customers’ expectations. More

Excellent Service--Beginning to End!! I took my car in for a few repairs, and everything went perfectly. My service manager, Tony Irvani, kept in close communication and I am very satisfi I took my car in for a few repairs, and everything went perfectly. My service manager, Tony Irvani, kept in close communication and I am very satisfied with my fixed and beautifully clean car! More

Very nice I went to this dealership to look at cars, the staff is very friendly and knowledgeable, they’ll approach you to see if you have questions and everyon I went to this dealership to look at cars, the staff is very friendly and knowledgeable, they’ll approach you to see if you have questions and everyone is so nice. Ended up leaving with the car that I wanted, preowned. Very happy with my purchase. I’ll definitely go back for my next car. More

excellent service took my car in due to high pitched noise coming from driver side front wheel , my rep Miguel drove the car to reproduce the noise concluded that it wa took my car in due to high pitched noise coming from driver side front wheel , my rep Miguel drove the car to reproduce the noise concluded that it was coming from the front of the car, directed me to the loaner car desk and proceeded to handle everything, kept me informed about the repair process and contacted me when the car was ready for pick up. excellent service More

Excellent Service Randy did an excellent job as always. The process was efficient and my service was completed in a timely manner. In addition to my scheduled service Randy did an excellent job as always. The process was efficient and my service was completed in a timely manner. In addition to my scheduled service, he identified a recall and made sure it was taken care of. Randy is attentive, knowledgeable, and provides exceptional customer service. More

Service experience was excellent as always. From the moment you arrive, to being provided with a loaner vehicle and upon return for pickup - the process and service levels are excellent. A grea From the moment you arrive, to being provided with a loaner vehicle and upon return for pickup - the process and service levels are excellent. A great experience all around and why I'm a returning customer of over 10 years and multiple purchases! More

Very friendly and knowledgeable Sales/Finance Staff Tommy Tran and financial assistant Tom (?) did a great job to make our purchase at Fletcher Jones very pleasant and smooth. They are friendly, knowle Tommy Tran and financial assistant Tom (?) did a great job to make our purchase at Fletcher Jones very pleasant and smooth. They are friendly, knowledgeable, and patient. Kudos to these two wonderful gentlemen. In addition, when I walked in today, 3/26/2019 to make payment for the remaining balance, Esther Oh was very helpful too. More

New car purchase James Sullivan and team did a great job finding the right vehicle and the whole process went very smooth. My next car purchase will be at FJM. James Sullivan and team did a great job finding the right vehicle and the whole process went very smooth. My next car purchase will be at FJM. More