
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,426 reviews
About As Pleasant An Experience As Possible Took my SL500 in with a service light on. I got a super detailed report on exactly what was going on in the car with recommendations prioritized. Base Took my SL500 in with a service light on. I got a super detailed report on exactly what was going on in the car with recommendations prioritized. Based on the report I got a "B" service and replaced the idler arm and bushings. What a difference!!! The car now steers and drives like brand new. I am very happy. Thanks Stephanie! More
Great customer service Friendly knowledgeable staff with top-notch service. They try their best to provide a competitive price on sales and services and so fat I have been p Friendly knowledgeable staff with top-notch service. They try their best to provide a competitive price on sales and services and so fat I have been pleased. More
2018 AMG GTc This dealer set very high on customer services in my opinion, very professional through tout the process. I would recommend here if you want to buy yo This dealer set very high on customer services in my opinion, very professional through tout the process. I would recommend here if you want to buy your next Mercedes. More
The Best AJ and Leslie, are the best, they took care of the service needs, and followed up until everything was completed to my satisfaction. They are the rea AJ and Leslie, are the best, they took care of the service needs, and followed up until everything was completed to my satisfaction. They are the reason I come to Fletcher Jones. More
Great service from AJ . He has explained what was the problem of my car and provided me the need to fix the car properly. Great services from AJ. . He has explained what was the problem of my car and provided me the need to fix the car properly. Great services from AJ. More
Grade A+ SERVICE from an excellent team great service from the beginning to the end. the minute I researched them on line, got a call and text from the dealership to make an appointment for great service from the beginning to the end. the minute I researched them on line, got a call and text from the dealership to make an appointment for me to go in and see the dealership manager, I got in, met the sales manager Mr. Tabesh, outstanding service, he introduced me to Ali Mehrnia who took care of me to the end and delivered my new MB when I walked out. Ms. Moghadam at Finance was ready for me with all the paperworks and got through it fast and hassle free. Thank you a great service. More
Impeccable Service, Exemplary Treatment Kamren, Payden, Grant, Eric, Shiyong & Fred ALL gave me the FIRST CLASS experience!!! I received the BEST service EVER!!! Absolutely flawless!!! T Kamren, Payden, Grant, Eric, Shiyong & Fred ALL gave me the FIRST CLASS experience!!! I received the BEST service EVER!!! Absolutely flawless!!! Thank you Fletcher Jones!!! More
World class customer service The car buying experience of purchasing a Mercedes Benz is a very unique experience. And there are many dealerships that are located in the South Bay The car buying experience of purchasing a Mercedes Benz is a very unique experience. And there are many dealerships that are located in the South Bay Area I visited to purchase my 3rd Mercedes from. However none of those dealerships or salesman can compare to the experience I received once stepping on to the Fletcher Jones Mercedes dealership. Everyone you see is professional they all take time out to speak to you and ask is there anything They can be of assistance with. The sales staff is extremely knowledgeable of all the features in the vehicles they sell. With 3 showrooms available, complimentary park and stay service for flying out of John Wayne airport why would you buy a Mercedes from anyone or place else. I will only purchase from Fletcher Jones Mercedes. Tony Rezakhani, Kamran Tabesh, Payden Evans are absolutely the best in the business hands down. More
Great experience and 1st time at the dealership It was my first time at this dealership. It’s beautiful and shiny clean. Everyone there is awesome, friendly and so helpful. The finance lady and t It was my first time at this dealership. It’s beautiful and shiny clean. Everyone there is awesome, friendly and so helpful. The finance lady and the saleman Tommy were professionals. Sure they knew how to treat customers, and they made me feel comfortable all the way through. I bought a E400 coupe and very happy to drive it. More
B1 Service Randy is always courteous, kind and efficient. He takes care of his clients and goes out of his way to accommodate a timely turnaround time. Thank Randy is always courteous, kind and efficient. He takes care of his clients and goes out of his way to accommodate a timely turnaround time. Thank you, Randy! More