Fletcher Jones Motorcars

Amazing customer service Thank you so much I appreciated, great service very fast,, helpful team everyone there is amazing,, I loved Fletcher Mercedes and once I need anythin Thank you so much I appreciated, great service very fast,, helpful team everyone there is amazing,, I loved Fletcher Mercedes and once I need anything I will not hesitate go there More

Car problems Mick was very friendly and knowledgeable in his field. He kept me informed on the progress of my car. Answered every question I asked him. He was very Mick was very friendly and knowledgeable in his field. He kept me informed on the progress of my car. Answered every question I asked him. He was very honest. More

Exception Service My service experience every time for the past 15 years has been exceptional, primarily due to Ray Schroeder the service expert for my car. My most re My service experience every time for the past 15 years has been exceptional, primarily due to Ray Schroeder the service expert for my car. My most recent service experience was great from the start, from quick check in to the pick up of loaner car to the pick up of my car when the service was complete. Ray is exceptional at explaining why I need tires or brakes and when I do not. Together with the "master" salesman, Daniel Di Conti, who is the best at helping me to select the best Mercedes every 3 to 4 years, Ray is the only reason that I continue to lease the high end Mercedes Benz cars. Without them, I would most likely be buying a much expensive vehicle such as a Lincoln Continental or a Cadillac. Cheers to Ray and I have to add Daniel. Thanks Dave Loyal Mercedes S550 owner for quite some time. More

excellent service Its all in one. Superb Service. The staff is friendly. Quick in and out. Efficient and Professional. I had the best service coordinator Stephanie Hue Its all in one. Superb Service. The staff is friendly. Quick in and out. Efficient and Professional. I had the best service coordinator Stephanie Huestorm. She made it very easy and convenient. Highly Recommend this place for purchasind and servicing your car. More

My experience with Fletcher Jones Service department I recently moved to Huntington Beach and this was my first experience with Fletcher Jones Service department. Katelyn Truong was my assigned Service I recently moved to Huntington Beach and this was my first experience with Fletcher Jones Service department. Katelyn Truong was my assigned Service Advisor. The reason for my visit was related to a car accident and an insurance claim, so things were somewhat complicated as many parties were involved. Katelyn was great... professional, knowledgeable, responsive to my questions and needs, she provided excellent follow up, and helped me through this, for me, stressful experience. I give her 10 stars!!!! More

Efficient and professional Working with John Derbyshire and the entire Fletcher Jones team never disappoints. Always efficient, fair, and professional but with great human touch Working with John Derbyshire and the entire Fletcher Jones team never disappoints. Always efficient, fair, and professional but with great human touch. My car always delivered on time and on budget. More

First timer It was my first visit having my MB serviced and the experience was very professional and everyone was very courteous, especially my Service Advisor Mi It was my first visit having my MB serviced and the experience was very professional and everyone was very courteous, especially my Service Advisor Mick Palermo. The customer lounge is nice and allowed me the ability to work while I waited. More

Good and Nice Very good And friendly I like Fletcher Jones Motorcars is professional always make me happy! Thank you Fletcher Jones Motorcars! I got my dream car ! Very good And friendly I like Fletcher Jones Motorcars is professional always make me happy! Thank you Fletcher Jones Motorcars! I got my dream car !!! More

Service I was really happy with the help and feedback from my service rep Stephanie Hurstrom. She certainly made this visit a much more pleasant visit. I was really happy with the help and feedback from my service rep Stephanie Hurstrom. She certainly made this visit a much more pleasant visit. More

Customer First Mentality! Joon (along with Joey and Sean) were great to work with. Friendly, genuine, customer first mentality! I will see them for my next car and would highly Joon (along with Joey and Sean) were great to work with. Friendly, genuine, customer first mentality! I will see them for my next car and would highly recommend working them. More