Fletcher Jones Motorcars

I go with Only the best or nothing After 3 visits to the dealership, I finally met a salesperson who was sophisticated and knowledgeable enough, he helped us fining a right car and mana After 3 visits to the dealership, I finally met a salesperson who was sophisticated and knowledgeable enough, he helped us fining a right car and managed the process smoothly and patiently. I’m glad that I met Bhin and got a car that trueky satisfies me and makes me happy everyday! More

5 star from start to finish Courteous, attentive, efficient. Whole process was smooth and easy. I needed a loaner car - no problem. I had a fabulous Pre-paid package (Safeguard) Courteous, attentive, efficient. Whole process was smooth and easy. I needed a loaner car - no problem. I had a fabulous Pre-paid package (Safeguard) wrapped into my car payment that covered service, tires and wheel cosmetic damage so no extra charges and no talking prices. All in all 5-star service start to finish ?????????? More

First Mercedes Lease The overall experience was great. Everyone was exceptionally professional and helpful. I was able to purchase a car I like. I will be back. Thank you The overall experience was great. Everyone was exceptionally professional and helpful. I was able to purchase a car I like. I will be back. Thank you Oveis Nayeri More

Professional people who knows what they doing I’m so recognized at this dealership due to the length of time I been going there and the several cars we bought and serviced there..... we were alway I’m so recognized at this dealership due to the length of time I been going there and the several cars we bought and serviced there..... we were always happy with the staff and welcomed too More

great customer service We always bring in our car for service to Fletcher Jones. Steve Bates always takes really great care of us. thank you thank you thank you! We always bring in our car for service to Fletcher Jones. Steve Bates always takes really great care of us. thank you thank you thank you! More

Friendly and Efficient I worked with Laura for the first time since Leslie was promoted. She was knowledgeable, friendly and efficient. My car was serviced promptly and ev I worked with Laura for the first time since Leslie was promoted. She was knowledgeable, friendly and efficient. My car was serviced promptly and everything works well. I picked my car up later the same day. Laura kept me informed of the process and when my car was ready by text. I paid online. The whole process was smooth and efficient. More

Excellent Service Super easy to make appointment for service and to reschedule which was the case for me. Katelyn Truong who has been my service advisor over the last Super easy to make appointment for service and to reschedule which was the case for me. Katelyn Truong who has been my service advisor over the last 2 yrs is always friendly and helpful! Also want to mention the very friendly young woman who assisted me with the loaner car! More

Great service experience. Steve Bates and his service team made a major service on my vehicle an easy experience. Drop off was very quick and i was on my way in a matter of mi Steve Bates and his service team made a major service on my vehicle an easy experience. Drop off was very quick and i was on my way in a matter of minutes. long before i expected my car to be ready, i received a text from Steve letting me know everything was complete and my car was ready. Picking up my car was equally efficient and it took only a couple of minutes and i was on the road again. Thank you Steve. More

Excellent service Easy to make service appointment by phone or on line. Service advisers are always Prompt, Accurate, Polite, and with very Detailed explanations. Good Easy to make service appointment by phone or on line. Service advisers are always Prompt, Accurate, Polite, and with very Detailed explanations. Good job by Fletcher Jones Mercedez-Benz. More

Parts Richard in parts was professional, knowledgeable, courteous, friendly and helpful. Unfortunately you have no selection for Parts, only Sales, Sales U Richard in parts was professional, knowledgeable, courteous, friendly and helpful. Unfortunately you have no selection for Parts, only Sales, Sales Used and Service therefore I cannot select the right employee as Richard is not listed so he is identified in the :Add Other Employee ...." section. More