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Fletcher Jones Motorcars
Newport Beach, CA
2,411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 31, 2023
I had the gas tanks replace on my Mercedes as part of a recall at Fletcher Jones Newport. They replaced both gas tanks and both fuel pumps. One year later the fuel pump failed and I had to pay for a new on recall at Fletcher Jones Newport. They replaced both gas tanks and both fuel pumps. One year later the fuel pump failed and I had to pay for a new one. Now a couple of years later I can smell gas in the car (gas tanks are under rear seat). Fletcher Jones Newport told me they want $298 just to look at their own work (not to fix anything). VERY POOR service, they should stand behind their work, no way to treat people! More
by E55
Employees Worked With
Jackson
July 26, 2023
Best buying experience ever! !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they ar !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they are #1!!! More
by KATHLEENCLARK1
Employees Worked With
Alex & Max, Shadi Moghadam, Jamel Stewart
July 25, 2023
My experience with Fletcher Jones Mercedes Benz met and even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful t even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful to work with. This is an exceptional dealership with a huge inventory, and a very customer friendly aesthetic. I’m loving my new EQE SUV vehicle and delighted by the experience with my purchase. More
by Dr P
Employees Worked With
Uttam and Connor., Mike McMullen
June 19, 2023
It was an amazing experience with Fletchers Jones New Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit to him. More
by Santhoshnnnag
Employees Worked With
Jeremic Vladan
June 16, 2023
Outstanding service during my recent Mercedes purchase. Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Beach. Great inventory and willingness to secure for you any vehicle with your preferred spec. More
by stephen.vella
Employees Worked With
Joshua Evans, Payden Evans, Ramsay Jerome
June 01, 2023
Yesterday we were thrilled to purchase our fifth car/SUV from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treate from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treated well, professionally and Alex is always patient with our concerns. We are thrilled with our new GLE! Thank you! More
by Angelita
Employees Worked With
Alex Livadas, Pon Shen, Trevor Wightman
