
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,421 reviews
As always I received excellent service. Service department staff was great as always. Peter Dillon provided outstanding and courteous assistance. I wish all service providers were as excep Service department staff was great as always. Peter Dillon provided outstanding and courteous assistance. I wish all service providers were as exceptional as Fletcher Jones. More
Excellent service Excellent sales; excellent fiancé My daughter and I were very happy with customer service from the beginning of our car purchase to the very end when Excellent sales; excellent fiancé My daughter and I were very happy with customer service from the beginning of our car purchase to the very end when we drove off the lot with our two new cars. The service was friendly and respectful as well as educational about the details of various cars that we were interested. More
My satisfaction! I’ve had one of the best experiences dealing with the Fletcher Jones dealership ! Everyone from the agent who helped me to lease my car to the servi I’ve had one of the best experiences dealing with the Fletcher Jones dealership ! Everyone from the agent who helped me to lease my car to the service advisor, were very knowledgeable, friendly and helpful ! I will definitely recommend this dealership to my friends ! More
Best Service Coordinator Ever Joanna goes above and beyond your expectations of what a service coordinator does. She is not only so pleasant to deal with, but you are always gree Joanna goes above and beyond your expectations of what a service coordinator does. She is not only so pleasant to deal with, but you are always greeting with her beautiful smile. Whatever your needs are with your car, you can be sure she will take care of you and you will be most satisfied when you get your car returned. Fletcher Jones has an excellent service department. Just wish I could say the same for the sales team. More
Great Service The service is always outstanding! Steve Henry was fabulous, as usual! The cashier was helpful and so friendly, My overall experience was a definitely The service is always outstanding! Steve Henry was fabulous, as usual! The cashier was helpful and so friendly, My overall experience was a definitely a10! More
Job well done!!!! My needs were taken care of with great professionalism and I was on my way. I was in for another reason a short time ago and Mike made me aware of so My needs were taken care of with great professionalism and I was on my way. I was in for another reason a short time ago and Mike made me aware of some updates I needed. Good job Mike Asher. More
THE BEST!!!!!! You can't find a better Sales Rep than Joey G and Christopher G. They go to extraordinary lengths to make you happy, get you the best deal and walk ou You can't find a better Sales Rep than Joey G and Christopher G. They go to extraordinary lengths to make you happy, get you the best deal and walk out with the car of your dreams. This is the 6th car I have purchased from Fletcher Jones and I wouldn't go anywhere else or use anyone else than Joey and Christopher. THE BEST!!!!!!!! More
Sales Experience Scott Lubratich was excellent. He was incredibly knowledgeable about the different models. We had to custom order the car and he kept me apprised du Scott Lubratich was excellent. He was incredibly knowledgeable about the different models. We had to custom order the car and he kept me apprised during the months of where things were in the process. He has gone over the car with us and was excellent. This has been the best car buying experience that I have had!!! More
Service Good service. Very courteous advisor. Surprised with the repair estimate which came after expiration of 7-year extended warranty. The previous service Good service. Very courteous advisor. Surprised with the repair estimate which came after expiration of 7-year extended warranty. The previous service did not show any required repair work. More
Five Star Dealership From the minute I walked in he door, I was greeted by Sam Udonkuku with a smile who asked me if I would like some cold water... Josh (Who was JB From the minute I walked in he door, I was greeted by Sam Udonkuku with a smile who asked me if I would like some cold water... Josh (Who was JB's assistant) went right to work and JB who is a exceptional sales man was also there to answer questions and help us pick the best car for our needs. Both JB and Ed gave us an exceptional deal on the car we purchased. We came from Scottsdale, Arizona to ONLY buy our new Mercedes from This dealship and JB as our salesman (We have owned six Mercedes Benz cars and we will now ONLY buy from the Fletcher Jones Motor Cars Dealship.. More