Fletcher Jones Motorcars

Stephine is great! Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Thank You. More

Laura and the greeting service team were exceptionally friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. More

Excellent as always As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. More

pro served, personal touch I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stu I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stuff that needs doing on my aging MB, Derby will prioritize it so I don't have to take the financial hit all at once...appreciate that. More

Service Timely and excellent service. Ray always provides thorough service, communicates well through the process. I appreciate the seamless follow through Timely and excellent service. Ray always provides thorough service, communicates well through the process. I appreciate the seamless follow through from beginning to end. Thanks, More

the adviser is very knowldegble and very helpful The adviser is excellent help, very knowledgeable , and friendly the dealer ship very clean the rental car agent is so excellent very nice and polite The adviser is excellent help, very knowledgeable , and friendly the dealer ship very clean the rental car agent is so excellent very nice and polite and friendly the service very fast. Thank you More

Great experience with my new purchase awesome experience at fletcher Mercedes my sales rep was very patient the transaction went pretty fast compared to some previous purchases at other de awesome experience at fletcher Mercedes my sales rep was very patient the transaction went pretty fast compared to some previous purchases at other dealers. Thank you!! More

Amazing customer service Brought in my car at 7:40 am to have an oil change since I got a coupon in the mail. Rodrigo Lavin processed the work as expressed service so it can b Brought in my car at 7:40 am to have an oil change since I got a coupon in the mail. Rodrigo Lavin processed the work as expressed service so it can be taken cared of right away. I was given a nice E class as a loaner car but didn't get to drive it a lot since my car was ready for pick up before noon. Better yet, I got an additional discount and by checking in on Yelp I got a nice MBZ stainless steel water bottle. Thank you Rodrigo for your amazing customer service! More

My service rep was the best! He actually was very pro active in getting my 3 year ordeal with my car taken care of. I was always afraid to drive it out of town. It finally drives normally. Thank you Pedr active in getting my 3 year ordeal with my car taken care of. I was always afraid to drive it out of town. It finally drives normally. Thank you Pedro Barth! More

extremely professional sales person who made the whole process of leasing the car very smooth and easy. highly recommended. he is a must go to person at fletcher jones. process of leasing the car very smooth and easy. highly recommended. he is a must go to person at fletcher jones. More