
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Fletcher Jones is great I really like Fletcher Jones motorcars and wouldn't go to any other Mercedes dealership. Leslie Lorsensen has been my go to person for years. She's I really like Fletcher Jones motorcars and wouldn't go to any other Mercedes dealership. Leslie Lorsensen has been my go to person for years. She's excellent. More
Service andSales staff review Steve Bates is the Best there after 20 years of servicing. My cars at FJ M ! Rest service! And Daniel Di Conti and Abraham are awesome in sales and v Steve Bates is the Best there after 20 years of servicing. My cars at FJ M ! Rest service! And Daniel Di Conti and Abraham are awesome in sales and very friendly! Thank you ! Marios More
Stephine is great! Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Everything was handled in a very timely and efficient manner. Everyone was very friendly and kind. Our loaner car was handled very well and easily. Thank You. More
Laura and the greeting service team were exceptionally friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. friendly and attentive. I didn’t expect my car to be done until the next day but, it was done in a couple hours. More
Excellent as always As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. As with my past service calls, the staff was professional, courteous and timely. My car was clean and ready when I arrived for pick up. More
pro served, personal touch I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stu I've been relying on FJ Motorcars and John Derbyshire for years now---always find them to be both professional and personable---if I have a lot of stuff that needs doing on my aging MB, Derby will prioritize it so I don't have to take the financial hit all at once...appreciate that. More
Service Timely and excellent service. Ray always provides thorough service, communicates well through the process. I appreciate the seamless follow through Timely and excellent service. Ray always provides thorough service, communicates well through the process. I appreciate the seamless follow through from beginning to end. Thanks, More
Great experience with my new purchase awesome experience at fletcher Mercedes my sales rep was very patient the transaction went pretty fast compared to some previous purchases at other de awesome experience at fletcher Mercedes my sales rep was very patient the transaction went pretty fast compared to some previous purchases at other dealers. Thank you!! More
the adviser is very knowldegble and very helpful The adviser is excellent help, very knowledgeable , and friendly the dealer ship very clean the rental car agent is so excellent very nice and polite The adviser is excellent help, very knowledgeable , and friendly the dealer ship very clean the rental car agent is so excellent very nice and polite and friendly the service very fast. Thank you More
Amazing customer service Brought in my car at 7:40 am to have an oil change since I got a coupon in the mail. Rodrigo Lavin processed the work as expressed service so it can b Brought in my car at 7:40 am to have an oil change since I got a coupon in the mail. Rodrigo Lavin processed the work as expressed service so it can be taken cared of right away. I was given a nice E class as a loaner car but didn't get to drive it a lot since my car was ready for pick up before noon. Better yet, I got an additional discount and by checking in on Yelp I got a nice MBZ stainless steel water bottle. Thank you Rodrigo for your amazing customer service! More