
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,421 reviews
You offer a commodity, right? What sets you apart is service. Trust is foundational to exceptional service. I trust Stephanie and Gio. I know I will receive unparalleled service from both of them. So service. Trust is foundational to exceptional service. I trust Stephanie and Gio. I know I will receive unparalleled service from both of them. Some day I will buy another car and I will buy it at FJ because of these two individuals. They ARE my FJ experience. Don’t take them for granted. More
Eric Gatineau always thinks of me on my birthday. Randy Lemus always takes care of me. Anyone considering Mercedes should contact my friends at Fletcher Jones!!! Lemus always takes care of me. Anyone considering Mercedes should contact my friends at Fletcher Jones!!! More
Took my car in for B service and the service team took great care of me. From getting a loaner to picking up my car when it was done - great end to end experience. great care of me. From getting a loaner to picking up my car when it was done - great end to end experience. More
great service and attention to detail. Great service and attention to detail. Very friendly and helpful. Got me a great deal and I'm very appreciative. thanks Alex very very much. Great service and attention to detail. Very friendly and helpful. Got me a great deal and I'm very appreciative. thanks Alex very very much. More
I had an appointment for routine service. I pulled up and my Advisor Chad was at my car within a minute. I had my loaner car within ten minutes. My car was returned in reasonable time and very clean. Alw and my Advisor Chad was at my car within a minute. I had my loaner car within ten minutes. My car was returned in reasonable time and very clean. Always a great experience. More
outstanding excellent ; no surprises was very pleased with courteous service by everyone and things moved along on schedule with no surprises and delays or extr excellent ; no surprises was very pleased with courteous service by everyone and things moved along on schedule with no surprises and delays or extra charges More
Good service. Mr. Rodrigo Lavin was very professional and helpful. He gave very good recommendations and made my car gets done fast. I definitely recommend Fletcher Jones Motorcars of Newport Beach. helpful. He gave very good recommendations and made my car gets done fast. I definitely recommend Fletcher Jones Motorcars of Newport Beach. More
Engine probably bless with my 2023.GL The engine on my 2013.MB had Major of issues. That surprised and disappointed me. We don't run our cars hard and the 2013 only has 48,000 miles on The engine on my 2013.MB had Major of issues. That surprised and disappointed me. We don't run our cars hard and the 2013 only has 48,000 miles on it. Thank God for the extended warranty I purchased. You fix the car in a bit under a week and , fIngres crossed, so far so good. Your service staff was attentive and clear about what was wrong with the car. No one could tell me exactly why the cylinder head went bad so let's hope it doesn't happen again. Rob did a fine job as my service coordinator. More
Fletcher jones is always on point!!! From driving up to Fletcher jones is always on point!!! From driving up to service to getting a loaner & picking up my vehicle.. ALWAYS the best service around! The ca Fletcher jones is always on point!!! From driving up to service to getting a loaner & picking up my vehicle.. ALWAYS the best service around! The cars speak for themselves!! More
great We have now bought 5 cars thru Thomas Carnevale at Fletcher Jones. He is absolutely amazing to work with and always goes above and beyond. We have now bought 5 cars thru Thomas Carnevale at Fletcher Jones. He is absolutely amazing to work with and always goes above and beyond. More