
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Had an excellent experience at this dealership! Eric is the best! He was very Efficient and very direct. Left the dealership very content. Would definitely recommend this dealership. the best! He was very Efficient and very direct. Left the dealership very content. Would definitely recommend this dealership. More
Stephanie was wonderful - super efficient and made my experience enjoyable. I was in and out and received a loaner vehicle in a very short amount of time. I appreciate that - time is important. experience enjoyable. I was in and out and received a loaner vehicle in a very short amount of time. I appreciate that - time is important. More
I have been working with Thomas Carnevale since the mid nineties and he has always out performed any expectations and he is a true gentleman. He has also assisted many members of my family, co-workers and nineties and he has always out performed any expectations and he is a true gentleman. He has also assisted many members of my family, co-workers and friends in the purchases of their Mercedes and all are in agreement he is the best. In fact we just ordered another Mercedes from Thomas last month. More
My representative, Stephanie, was very pleasant to deal with both when I dropped the car off and when I picked it up. The people taking and delivering my car were also quite nice, as per usual. with both when I dropped the car off and when I picked it up. The people taking and delivering my car were also quite nice, as per usual. More
Had the best customer service with Nael in Sales and Brian in finance. They both went over and beyond to ensure we were 100% satisfied with our purchase. We will definitely be back! - Ryan and Kari Brian in finance. They both went over and beyond to ensure we were 100% satisfied with our purchase. We will definitely be back! - Ryan and Kari More
Excellent service as always from from John Derbyshire. I was able to schedule my warranty service with my preferred service advisor. Work was performed quickly at no cost since it was a warranty issue. was able to schedule my warranty service with my preferred service advisor. Work was performed quickly at no cost since it was a warranty issue. More
Jon Durban is exceptionally competent and so as his team tech. The coordinator for appointment is not that efficient to schedule. As I told them how to make one. tech. The coordinator for appointment is not that efficient to schedule. As I told them how to make one. More
Max T is a wonderful sales associate. Very knowledgeable, professional & experienced. I felt him to be very trustworthy. The car he sold was impeccable. G professional & experienced. I felt him to be very trustworthy. The car he sold was impeccable. G More
Excellent service at Fletcher Jones. Mx was very timely, as I had a few minor squawks over the first year. Nothing out of the ordinary for a brand new fully electronic vehicle. Joanna was very friendly an as I had a few minor squawks over the first year. Nothing out of the ordinary for a brand new fully electronic vehicle. Joanna was very friendly and helpful noting all the issues I had. It took one day to take of and they fixed everything perfectly. It now runs like the jets I fly. The loaner car was actually an upgrade from my current vehicle which was nice, no charge. They function as a luxury automaker should! A++++ for service and Tommy in sales was fantastic as I test drove a new AMG which is going to be my upgrade after this vehicle. Good job Mercedes! More