Fletcher Jones Motorcars

I have been a customer for over 23 years at FJ and their service has always been great. I have had only 2 service advisors in hte past 23 years, Jon Derbyshire for the first 22 years and Leslie Lorenson for service has always been great. I have had only 2 service advisors in hte past 23 years, Jon Derbyshire for the first 22 years and Leslie Lorenson for the past year. Professional, courteous and responsive are the words I would use to describe them - thanks, appreciate it More

My wife and I have been customers for over 25 years. Each experience has been pleasant and enjoyable. We would never purchase anywhere else. Each experience has been pleasant and enjoyable. We would never purchase anywhere else. More

If you are looking for a Mercedes Benz, please check out Fletcher Jones Motorcars in Newport Beach. Purchasing a vehicle can be a stressful experience. However, Josh, Abraham, Joel, and Payden were extremel Fletcher Jones Motorcars in Newport Beach. Purchasing a vehicle can be a stressful experience. However, Josh, Abraham, Joel, and Payden were extremely welcoming, professional, patient, and made us feel a part of the Fletcher Jones Family while navigating us through this process. They answered all our questions and continually checked to make sure we understood comparisons and contrasts of the cars we test drove and financing information. Further, they connected our phones, helped us understand how to operate the car’s many user friendly features as well as utilize their airport shuttle and car washing services. They even shared videos for us to review if needed. So grateful! We are completely satisfied with their assistance in purchasing our car and highly recommend using them. Not only did we leave with a beautiful Mercedes Benz, we left with smiles on our faces! More

Ray Hashemi in sales is absolutely amazing! Finance was wonderful to work with and Payden went above and beyond with the delivery of my CLS! Thank you FLETCHER JONES, you are the BEST OF THE B Finance was wonderful to work with and Payden went above and beyond with the delivery of my CLS! Thank you FLETCHER JONES, you are the BEST OF THE BEST! More

Excellent customer service and easy financing. Very efficient and transparency. I highly recommended this dealer Sales team Joon Lee was very helpful and very knowledgeable about the car. He was Very efficient and transparency. I highly recommended this dealer Sales team Joon Lee was very helpful and very knowledgeable about the car. He was very nice and make us feel comfortable and ease buying the car. More

Excellent service. Everyone very friendly and eager to help. My service advisor was very helpful. Everyone very friendly and eager to help. My service advisor was very helpful. More

BEST OF THE BEST! Fletcher Jones always provides an exceptional car buying experience! They are client centered and offer phenomenal incentives. My highest recommenda Fletcher Jones always provides an exceptional car buying experience! They are client centered and offer phenomenal incentives. My highest recommendation for this dealership and Daniel DiConti. More

Daniel DiConti is the best, I am impressed to him and his associate’s professionalism. associate’s professionalism. More

KEVIN SIERRA IS VERY PROFESSIONAL, EASY TO TALK TO, AND MADE ME FEEL LIKE FAMILY. I HAD A POOR EXPERIENCE WITH TROPHY OF ENCINO, BUT MY EXPERIENCE WITH KEVIN RESTORED MY FAITH IN MERCEDES DEALERSHIPS. HE W MADE ME FEEL LIKE FAMILY. I HAD A POOR EXPERIENCE WITH TROPHY OF ENCINO, BUT MY EXPERIENCE WITH KEVIN RESTORED MY FAITH IN MERCEDES DEALERSHIPS. HE WAS HONEST, SINCERE, AND CARED. EVERY ONE AT FLETCHER JONES THAT I HAD DEALT WITH LIKE KEVIN IN SALES, PAUL IN FINANCE, AND PAYDEN AT DELIVERY WERE GREAT AND I HAD AN EASY, FAST, AND EXECELLENT EXPERIENCE. THANK YOU. More

First time purchasing a Mercedes-Benz and must say what a wonderful experience it was Big Thank you to Bill and Gio both make a great team they made my experience there the best ever. I strongly recommend wonderful experience it was Big Thank you to Bill and Gio both make a great team they made my experience there the best ever. I strongly recommend anyone go pay them a visit for your vehicle needs. More