Fletcher Jones Motorcars

FJ ALWAYS goes above and beyond for me. They are friendly and knowledgeable. The service I need done on my car was quick and Gerald walked me through the whole process bit by bit. and knowledgeable. The service I need done on my car was quick and Gerald walked me through the whole process bit by bit. More

Miguel in Service was professional, courteous, and able to resolve all issues for me. He did an excellent job all around. And Bob Evans is the best representative of management and a treasured long time a to resolve all issues for me. He did an excellent job all around. And Bob Evans is the best representative of management and a treasured long time asset to the dealership. More

I've been purchasing and leasing cars from Fletcher Jones since they opened. My general experience has always been very good to excellent. They are a busy dealership so understand, even when you are purcha since they opened. My general experience has always been very good to excellent. They are a busy dealership so understand, even when you are purchasing $150,000 cars, that you may have to wait. You may have your car that you were negotiating on not be there when you arrive after driving 2.5 hours, or sold while you are doing your deal with your sales rep. But in the end, Fletcher Jones is the best in the country with the biggest selection. Our local dealership (and I live in one of the biggest cities in the country) has almost no cars on the lot. It looks like an abandoned airfield. For a few of Mercedes' models, there are simply no cars available, so purchasing a used one is the only viable route. I have never purchased a used car before so I had the typical concerns. Fletcher Jones offers Platinum Certified Pre-owned distinction which adds another year to the four-year warranty and puts their cars through a 200 point (versus 160 point) check. So all of this is great. But if you are lucky enough to work with a really good sales representative like I was on my last visit, Fletcher Jones becomes the only choice for purchasing or leasing a new or used Mercedes. Thank you Abraham for your attentiveness, professionalism, care and follow-up. I had a great experience. More

Fletcher Jones always does a professional job when working on my vehicle! I love the professional service and enjoy my time at the dealership! Thanks 🙏🏽 working on my vehicle! I love the professional service and enjoy my time at the dealership! Thanks 🙏🏽 More

The advisor, Steven Kim, and his team, was very thorough and professional in every way. They were quick to meet me on time and their service to me and taking care of my issues with the Mercedes was outstand and professional in every way. They were quick to meet me on time and their service to me and taking care of my issues with the Mercedes was outstanding. I will highly mention and recommend the experience I had to others. More

Professional customer services. I lIke the way katelynn treated me and the way she explained things to me.; what I need to do next time. treated me and the way she explained things to me.; what I need to do next time. More

Cool, calm, collective and Very professional.good customer service.goes above and beyond.very knowledgeable of what he is doing.i am a happy customer because of his service. customer service.goes above and beyond.very knowledgeable of what he is doing.i am a happy customer because of his service. More

Fantastic service! The whole process was easy and quick. I was informed of my options and appreciated his professionalism throughout the transaction. Thank you Parker! I was informed of my options and appreciated his professionalism throughout the transaction. Thank you Parker! More

Got me out in two hours… great service and I booked the same day. I was on my way to Los Angeles from San Diego… same day. I was on my way to Los Angeles from San Diego… More

Very systematic from drop-off to pick up. Perfect for a busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. More