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Fletcher Jones Motorcars
Newport Beach, CA
2,411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,411 reviews
September 01, 2021
Very systematic from drop-off to pick up. Perfect for a busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. More
by brucenguyen0
Employees Worked With
Miguel Velasquez
August 31, 2021
Without doubt, Bill Hardy is the most exceptional and impressive professional EVER! He will care about your experience beyond every possible challenge. Trust this man and feel great!! Bill Hardy is top n impressive professional EVER! He will care about your experience beyond every possible challenge. Trust this man and feel great!! Bill Hardy is top notch!!! More
by Gina
Employees Worked With
Bill Hardy
August 23, 2021
Drop off and pick up are seamless. I appreciate how I am updated electronically, including video of the inspection so that I can see what is being proposed. updated electronically, including video of the inspection so that I can see what is being proposed. More
by danlras
Employees Worked With
Mike Archer
August 21, 2021
Rob is and has been for many years, great to deal with. He is fast and listens to me. He makes my problems his and takes responsibility for the work and and the quality of repairs. I recommend him every ch He is fast and listens to me. He makes my problems his and takes responsibility for the work and and the quality of repairs. I recommend him every chance I get. More
by alvinjames2
Employees Worked With
Rob Draper
August 21, 2021
The service department improve a lot with the use of text and video. I like the web option on smart phone that allow me to choose which services to work on after the tech inspection. and video. I like the web option on smart phone that allow me to choose which services to work on after the tech inspection. More
by hmla
Employees Worked With
Mike Asher
August 20, 2021
Very professional and efficient. I have bought two cars already from you and I am very happy with both. I will stay loyal to Fletcher Jones Mercedes. already from you and I am very happy with both. I will stay loyal to Fletcher Jones Mercedes. More
by seishin_73
Employees Worked With
Mike Asher
August 20, 2021
great service, Randy Lemus has always been exceptional. Quick checkout. Daniel Corona was also very helpful with the rental car and afterword helping me with my own car. He went above and beyond. Thank yo Quick checkout. Daniel Corona was also very helpful with the rental car and afterword helping me with my own car. He went above and beyond. Thank you. Randy Lemus has always taken care of any problem. He's the best More
by eskincare
Employees Worked With
Daniel Corona, Randy Lemus
August 12, 2021
Wonderful services, will come back again, have been with Fletcher Jones for the last 10 years. facility is clean and always with the smile. Thank you, Fletcher Jones for the last 10 years. facility is clean and always with the smile. Thank you, More
by raylorawin
Employees Worked With
Gerald Corona
August 12, 2021
Service advisors namely, Mr. Peter Dillon, and in past Mr. Jon Derbyshire are incredibly catering and accommodating. Love to work with them at any time in the future. Mr. Daniel DeConti in sales departmen Mr. Jon Derbyshire are incredibly catering and accommodating. Love to work with them at any time in the future. Mr. Daniel DeConti in sales department has been a true advocate and friend and constantly on top of my new vehicle needs and the right time to change my lease. I am proud of your staff and services. Tom Parsa More
by atparsa
Employees Worked With
Daniel Di Conti, Jon Derbyshire, Peter Dillion
