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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,411 Reviews

3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,411 reviews

October 23, 2021

Appreciate Randy taking the time to ensure that my low mileage G550 received the care that it needed. I had many questions for Randy and he answered them transparently and completely. More

by petrolhead
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lemus
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Petrolhead , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 21, 2021

Service was streamlined and easy. Randy Lemus, my service advisor, is excellent. He had me in and out quickly with a loaner car and kept me up to date on the status of my car. When I arrived to pi More

by Mike.gabrielian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lemus
Oct 22, 2021 -

Fletcher Jones Motorcars responded

Hi Mike.gabrielian , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 18, 2021

Steve Bates has provided exceptional service over all the years he maintained our Car in top conditions with appropriate service recommendations. We wish him the best in his new position. More

by rolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bates
Oct 20, 2021 -

Fletcher Jones Motorcars responded

Hi rolf , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 17, 2021

Our service tech Toni Arvani is very efficient and pleasant, he makes the drop off and pick up smooth, thank you Toni! 😊 More

by drtgonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Carvale, Tony Irvani
Oct 20, 2021 -

Fletcher Jones Motorcars responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 15, 2021

Randy Lemus provided exceptional service as always! His attentiveness is always appreciated. The service video walk around of my vehicle was a great touch. More

by cgracey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gulo, Paul Gulo, Randy Lemus, Chris Gulo
October 14, 2021

The person who came to help was on time, professional and very helpfulI. I was happy with his help More

by sholeh_t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Livadas
October 13, 2021

Ruben Soltero in Service was a huge comfort in assisting my cars electrical issues with the alternate battery. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Soltero
October 12, 2021

The customer service was exceptional, to the point professional and thorough, from arriving to departing all facets were top notch More

by barry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven KIm
October 11, 2021

Great service! Leslie was very professional and the rest of the team super nice also. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Lorenson
Oct 11, 2021 -

Bob responded

I authorize my review.

October 10, 2021

As always A1 service from beginning to enc. Concise and detailed help from Kaytelyn. Thank you More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Truong
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