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Fletcher Jones Motorcars

Newport Beach, CA

Overview
Reviews
Vehicles
4.6
2,411 Reviews
Call Dealership (949) 718-3000
View Awards

3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,411 reviews

October 30, 2021

From check in to Service advisor Jon Derbyshire , rental staff and all staff , I felt very special . All needs were met More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Derbyshire
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Max , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 30, 2021

Friendly and professional service. Makes the experience at Fletcher Jones to be a pleasant one. It all adds to the benefits of driving a Mercedes Benz!!!! More

by Olga Matthews
Recommend Dealer
Yes
Employees Worked With
Urbano Garcia
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Olga , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 30, 2021

Everything handled efficiently and with very pleasant attitudes. Checkout very quick. Leslie is on top of it and informs as we go More

by Mjkuhn42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Lorenson
Report | Print
Oct 30, 2021 -

Mjkuhn42 responded

same as above

Oct 30, 2021 -

Mjkuhn42 responded

same as above

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Mjkuhn42 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 29, 2021

The service and experience at Fletcher was exceptional and my service rep Parker was terrific! More

by seancmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Seancmoore , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 29, 2021

I enjoy working with my service advisor, Rob Draper. He is always very responsive to my needs. The quality of the work performed is always “top notch”. More

by phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Draper
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Phil , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 28, 2021

You can always count on FJ to go above and beyond to provide excellent service. More

by MarbellaCapital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Report | Print
Oct 28, 2021 -

MarbellaCapital responded

Good job

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi MarbellaCapital , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 27, 2021

Ashley has the professionalism that no other sales person has. Pure intentions, impeccable customer service and honesty. We are beyond blessed to have met her. She found the most beautiful G Wagon for us, ma More

by Maz M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley LaBoda
Report | Print
October 26, 2021

Pleasure doing business with you. I was very pleased and well serviced by all members of the team Ed Griffith More

by Ed
Recommend Dealer
Yes
Employees Worked With
Tony Irvani
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Ed , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 25, 2021

My service advisor since 2005 Randy Lemus always gets me the best service care. Friendly Efficient man. My go to guy! More

by Karenyoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lemus
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Karenyoko , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 24, 2021

Peter is friendly and helpful. Paper work was clear and quick. It was a great experience More

by Officepc2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peter Dillion
Report | Print
Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Officepc2000, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

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