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Fletcher Jones Motorcars

Newport Beach, CA

Overview
Reviews
Vehicles
4.6
2,411 Reviews
Call Dealership (949) 718-3000
View Awards

3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,411 reviews

November 09, 2021

Your service levels are ALWAYS exceptional - that is why I ALWAYS buy and bring my cars here! More

by Sofeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rogelio with loaner cars! , Randy Lemus
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Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi Sofeee , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 09, 2021

I made an appointment and was promptly met by a service attendant who contacted my Service advisor Gerald. Gerald completed all paper work quickly. He was professional, friendly and knowledgeable about m More

by fdeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
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Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi fdeni , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 07, 2021

Every body was nice and friendly,they did their best to give a quick and helpfull service More

by alvandi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Tran
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Nov 07, 2021 -

alvandi2 responded

Very friendly ambiance

Nov 10, 2021 -

Fletcher Jones Motorcars responded

Hi alvandi2 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 07, 2021

Rob Draper is very helpful. He gave me updates. He answered all my text phone calls. More

by Carina Demman
Recommend Dealer
Yes
Employees Worked With
Minh Dinh, Rob Draper
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Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Carina , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 07, 2021

Fletcher Jones MB has always been reliable for in every way for me. Service & Sales have never disappointed me. More

by Sidney Sudberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gastineau, Steve Bates, Tony Irvani, Christine Nolden
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November 06, 2021

Excellent service from the entire team at FJ Motorcars. Work was done on time, everyone was extremely helpful, and I was in and out quickly. More

by davidrbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Kang
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Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi davidrbutler , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 05, 2021

FJ got me in ASAP when I had a warning light go on and Alex my service rep made sure I was notified as soon as it was fixed. More

by Eileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kniazuk
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Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Eileen , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 05, 2021

Friendly and professional service. I received excellent customer service. Tony as a service advisor doing perfectly. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Irvani, AJ Gennock
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Nov 08, 2021 -

Fletcher Jones Motorcars responded

Hi Ali , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

November 03, 2021

Ronald helped me in the service dept…he was great.Ashley Ronald helped me in the service dept…he was great. Ashley helped me in sales and she’s the best More

by Ashley Soto
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley LaBoda, Ronald Kang
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Nov 03, 2021 -

Fletcher Jones Motorcars responded

Hi Ashley , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 31, 2021

I received excellent customer service. The process to purchase my new car went extremely smooth and efficient. I was treated by the staff in a way that made me feel valued. Overall a great experience. More

by Karlnathanblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Evans, Shadi Moghadam
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