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Fletcher Jones Motorcars
Newport Beach, CA
2,411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 26, 2021
Avoid this dealership at all costs. They bait and switch and do not take any accountability for their mistakes. I went today to purchase a new Mercedes for wife. After we agreed on all the terms and tha and do not take any accountability for their mistakes. I went today to purchase a new Mercedes for wife. After we agreed on all the terms and that I would pick up the car in a couple hours as I was getting a cashiers check, they abruptly called me a few hours later and said they sold the car to someone else. I asked them how this could happen as I had sent them a photo of my cashiers check made out to them prior, they said that “it’s not within their control” but they will get me another one for $2k more but give me a complimentary Mercedes t short for my troubles. I have purchased many cars and never ran into a dealership that is run like a circus. Sales people just up sell and I need to take a shower after dealing with these folks slimy tactics. Needless to say, they ruined my wife’s day where it was suppose to be a pleasant Christmas gift experience which turned into a circus. There are many other Mercedes dealerships around town so stick to the more reputable ones to avoid the heartache. More
by Davidcar2020
Employees Worked With
Sam Eldomyaty, Dave Gonzalez, Kevin Sierra
November 24, 2021
Outstanding dealership, as always. I continue to drive from Orange to Newport Beach for everything related to my cars, both purchasing and service. from Orange to Newport Beach for everything related to my cars, both purchasing and service. More
by Friend
Employees Worked With
Randy Lemus
November 22, 2021
On time Everything completedStaff was friendly and On time Everything completed Staff was friendly and efficient The car was perfectly clean at pickup On time Everything completed Staff was friendly and efficient The car was perfectly clean at pickup More
by cindygates
Employees Worked With
Joanna Companioni
November 15, 2021
I’ve been a customer at this dealership constantly for over 30 years. I have purchased several cars and have always had those cars maintained exclusively at Fletcher Jones. over 30 years. I have purchased several cars and have always had those cars maintained exclusively at Fletcher Jones. More
by audreyc23
Employees Worked With
Leslie Lorenson
