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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,407 Reviews

3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,407 reviews

August 07, 2004

I leased a 2000 ML320 from FJ in Oct. 2000. Got pretty reasonable deal, with year end close out. Sales experience was "slick."<br><br>Within six months it had two engine/tramsmission computer failures, w More

by Sandreasson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several
January 02, 2004

Gunny Bishop is the type of guy you would have over for dinner, definately not the stereotype greasy salesman. He's nice, straightforward and treats you like you want to be treated. Mike Schmidt is my se More

by tomtennis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunny Bishop
December 01, 2003

I have now known and dealt with Thomas Carnevale since 1997. He represents professionalism, knowledge of current model specs, new and used inventory, alerts you to future model changes, and is an outright More

by S500
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Carnevale, Thomas Carnevale
November 12, 2003

I purchased and have my C230 serviced at FJ. When I purchased the car (new) the front end was out of alignment, caused excessive tire wear and they would not replace the tires. Was not happy with that More

by fastcars
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
October 24, 2003

Over the past few years I've had our 1998 ML-320 serviced at Fletcher Jones and have always dealt with JP as my service advisor.<br>I drive 32,500 miles a year so I've seen more of JP than most folks. He's More

by Jethro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP
October 17, 2003

Now this is just for service on my mercedes with ONE service advisor, i have heard horror stories up the xxx about FJM but Ken is the best service advisor i have ever had and i certainly hope he still w More

by Tezta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken denault
October 10, 2003

Fletcher Jones used to be a top rated dealership, but has really gone downhill within the last year. The Service department is completely overloaded with the volume of cars coming in, workmanship is very poo More

by piston13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Barnette
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