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Fletcher Jones Motorcars

Overview Reviews (2,411) Inventory (1,293)

Fletcher Jones Motorcars

Name: Fletcher Jones Motorcars
Address: 3300 Jamboree Rd., Newport Beach, CA, 92660, US
Telephone: (949) 718-3000
Rating: 4.6

4.6

2,411 Reviews

3300 Jamboree Rd., Newport Beach, California 92660

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Sales: (949) 718-3000

Service: (949) 718-3000

Parts: (949) 718-3293

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Fletcher Jones Motorcars

Newport Beach, CA

Overview

Reviews

Vehicles

4.6

2,411 Reviews

Call Dealership (949) 718-3000

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3300 Jamboree Rd.

Newport Beach, CA

92660

Directions

4.6

2,411 Reviews

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View 5 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 5 Awards

Overview Reviews (2,411) Inventory (1,293)

Contact Fletcher Jones Motorcars

Sales: (949) 718-3000

Service: (949) 718-3000

Parts: (949) 718-3293

Call (949) 718-3000

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buying experience customer service Fletcher recommend dealer sales person car service warranty make appointment

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Showing 2,411 reviews

February 16, 2022

SERVICE VISIT

When I picked up my car, it was not washed. This was very disappointing. Expected a wash. This was very disappointing. Expected a wash. More

by bernatz

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Steven KIm

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Mar 04, 2022 -

Fletcher Jones Motorcars responded

Hello Bernatz, We apologize for not meeting your expectations and will most definitely notify our team of the current situation. Thank you for addressing the following concerns as we will be following up with team. Best Wishes, Alicia Buccola Guest Experience Manager

February 15, 2022

SALES VISIT - NEW

This dealership never returned any communications regarding this new GLC AMG 63s which was being sold over MSRP by a substantial amount. regarding this new GLC AMG 63s which was being sold over MSRP by a substantial amount. More

by Daveo

Customer Service

Recommend Dealer

Employees Worked With

No one would reply

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February 15, 2022

SALES VISIT - USED

The service was exceptional and our Sales Associate, Nik, went above and beyond throughout the purchase of our vehicle went above and beyond throughout the purchase of our vehicle More

by andrea

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Paul Brown, Nik Olejnik

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Mar 04, 2022 -

Fletcher Jones Motorcars responded

Hi Andrea, Congratulations on your beautiful Mercedes-Benz! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for choosing Fletcher Jones Motorcars! It brings us so much joy hearing that Nik went above and beyond with reaching the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. Our team is wishing you many miles of enjoyment! Best Wishes, Alicia Buccola Guest Experience Manager

February 15, 2022

SALES VISIT - USED

Charles and Christine were exceptional! Professional, kind, patient, took their time with answering all my questions, and mostly made me feel comfortable! I got a sense of family and camara Professional, kind, patient, took their time with answering all my questions, and mostly made me feel comfortable! I got a sense of family and camaraderie at fletcher jones. This was my first Mercedes! I am so happy with my car. More

by Julia Caito

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Christines boyfriend i cannot recall his name. He delivered my car very kind and professional., Christine Nolden, Charles McCarthy, Payden Evans, Ramsay Jerome

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February 14, 2022

SERVICE VISIT

We have been customer since 2002 and have found Fletcher Jones dealership the best customer service people. Jones dealership the best customer service people. More

by sonnydg

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Katelyn Truong

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Feb 15, 2022 -

Fletcher Jones Motorcars responded

Hi sonnydg , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

February 10, 2022

SALES VISIT - NEW

Great Mercedes dealer. Especially during Covid. Flawless service and no sales people who were trying to irritate you with any nonsense. service and no sales people who were trying to irritate you with any nonsense. More

by Gordon F.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Josh Iaocopetti

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February 09, 2022

SALES VISIT - USED

Working with the Sullivan Team is always a great experience. We have purchased and leased a number of cars and always go back to the Sullivan team to make dreams come true! experience. We have purchased and leased a number of cars and always go back to the Sullivan team to make dreams come true! More

by Kaylasmom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

James Sullivan, Tony Irvani

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February 07, 2022

SALES VISIT - USED

Very Professional staff! Everyone involved from Erika to Anthony to Austin to Tom was extremely helpful and informative. Anthony to Austin to Tom was extremely helpful and informative. More

by dstephens880

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Austin Real, Erika Milton , Tom Johnson, Anthony Caruso

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February 05, 2022

SALES VISIT - NEW

Nice professional and communicative staff, will recommend it to anybody , helpful and honest and super friendly it to anybody , helpful and honest and super friendly More

by darwishkhattab

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andrew Einhorn

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February 05, 2022

SALES VISIT - USED

The entire experience was great. Ashly is exceptional sales assosciate.. Finance made it easy to complete. sales assosciate.. Finance made it easy to complete. More

by joefork

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Govan, Payden Evans, Ashley LaBoda

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Fletcher Jones Motorcars

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