Fletcher Jones Motorcars

Nael, Jason, and Inez were terrific to work with and helped us buy our ideal MB. helped us buy our ideal MB. More

I just purchased my car from here and worked with a bunch of friendly staff. Jamel in sales, April in Finance and Payden were all so helpful and kind. They made my car buying experience a great one. They wer of friendly staff. Jamel in sales, April in Finance and Payden were all so helpful and kind. They made my car buying experience a great one. They were so thorough in answering all of my questions. I was one of the last customers and Payden stayed after closing time to really explain and set up all of my vehicles features. I would definitely recommend this dealership to others! More

We had a first class, first rate, excellent experience at Fletcher Jones Newport. Our experience started with Patrick Jones, a sales manager, who took the time out of his extremely busy schedule to answer o Fletcher Jones Newport. Our experience started with Patrick Jones, a sales manager, who took the time out of his extremely busy schedule to answer our initial questions and set us up with sales associate Ashley LaBoda. She reached out to us immediately, and asked what she could do to help and that she was available any time by phone to answer questions or to meet in person. We scheduled an appointment to meet with her this past Saturday. She is not your typical pushy salesperson. She provided valuable information, took us on several test drives, took the time to answer all of our questions, and paid attention to the small details. Not once did we feel pressured or pushed into a purchase. She listened to our needs and went through all of our options. Even though we did not initially purchase a car, she still followed up and made sure we were taken care of, all with a friendly smile. We ended up returning the same day and she helped us find the exact car we wanted and we closed the deal. Another manager Kamran helped us get the paperwork started, while Ashley was in another appointment - just another example of how this whole dealership works as a team and well-oiled machine. Ashley picked up when she was done with her appointment. Finance manager April Torres was super friendly and helpful in going over financing options and the purchase documents. At delivery of the vehicle, Payden Evans walked us through all of the details of the car. He too was super friendly and made it a fun process of getting to know the car. He even helped with setting up the Mercedes me connect app for us. This was the best car buying experience we have ever had, there were zero complaints the entire day. Everyone made us feel welcome and taken care of. I enthusiastically and wholeheartedly recommend Fletcher Jones! More

The sales is very Professional . Before I came already prepare most things I want. high efficient work. Every thing is perfect. Before I came already prepare most things I want. high efficient work. Every thing is perfect. More

Rick Kilekas and his team where a pleasure to work with. Thank you very much! Thank you very much! More

Excellent Service from all Employee we were in contact with! Friendly and courteous employees! Will highly recommend to Family and Friends! with! Friendly and courteous employees! Will highly recommend to Family and Friends! More

Extended maintenance contract, worked with Dean Pontikos, who set it up with David Patterson. Made the transaction seamless. who set it up with David Patterson. Made the transaction seamless. More

I took my E63 AMG in for service this past Tuesday. Always John Derbyshire is fantastic. Such a great person. Thank you for your help Always John Derbyshire is fantastic. Such a great person. Thank you for your help More

I had a great experience working with Denise. Everything was easy and smooth. Would highly recommend them. Everything was easy and smooth. Would highly recommend them. More