
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This is my second purchase with John Halaka and as usual he was exceptional to work with. Nothing but the best from him and the whole team. They rolled out the red carpet and extended the best service and e he was exceptional to work with. Nothing but the best from him and the whole team. They rolled out the red carpet and extended the best service and experience yet. Payden Evans even took the extra time late in the day to show me all the new bells and whistles on my new vehicle and ensure I was ready to hit the road safely :-)! Can’t thank John and the whole team enough for such a great experience. More
This dealership is A1! I lived in Dallas Texas for many years and the Mercedes dealer their Park Place was an outstanding dealership. I leased and bought several cars for I lived in Dallas Texas for many years and the Mercedes dealer their Park Place was an outstanding dealership. I leased and bought several cars for them over the years. I became friends with the sales professional who sold me the cars and the service department was exceptional to deal with. The experience at that dealership made me feel my business was valued. I moved to California and began looking for a dealership. A friend of mine at my office told me of his great experience at Fletcher Jones in Newport Beach and encourage me when I was ready to trade to contact them. I can honestly say it was a wonderful referral that I have referred Fletcher Jones to several of my other friends seeking a car. Jeremic Vladan “Jeremy” is outstanding to deal with he makes the transaction effortless. And I feel that my business is valued at this dealership. It is unfortunate that it is 2 1/2 hours away from where I live in Palm Springs California, however it is worth it to drive to do business in Newport at Fletcher Jones. More
Tommy Tran and his assistants were extremely helpful and accommodating. They made the process simple and quick. It was the best experience I have had when purchasing a vehicle. It was pleasure working with accommodating. They made the process simple and quick. It was the best experience I have had when purchasing a vehicle. It was pleasure working with everyone there including the finance team. I felt welcomed and appreciated which is always the best feeling. Thank you! More
Paul and Chris Gulo of the executive team were fantastic. Experienced, professional and personable. They made the entire car leasing experience a pleasure for my daughter and our family. I cannot recommend Experienced, professional and personable. They made the entire car leasing experience a pleasure for my daughter and our family. I cannot recommend anyone else higher than this group. They earn your business and make the car buying or leasing a joy! They are the best there is!!! More
Comfortable & attractive showrooms Accommodating & understanding salesperson Helpful & caring assistants Resourceful finance personnel Friendly employees Advanced technology understanding salesperson Helpful & caring assistants Resourceful finance personnel Friendly employees Advanced technology More
We had a first class, first rate, excellent experience at Fletcher Jones Newport. Our experience started with Patrick Jones, a sales manager, who took the time out of his extremely busy schedule to answer o Fletcher Jones Newport. Our experience started with Patrick Jones, a sales manager, who took the time out of his extremely busy schedule to answer our initial questions and set us up with sales associate Ashley LaBoda. She reached out to us immediately, and asked what she could do to help and that she was available any time by phone to answer questions or to meet in person. We scheduled an appointment to meet with her this past Saturday. She is not your typical pushy salesperson. She provided valuable information, took us on several test drives, took the time to answer all of our questions, and paid attention to the small details. Not once did we feel pressured or pushed into a purchase. She listened to our needs and went through all of our options. Even though we did not initially purchase a car, she still followed up and made sure we were taken care of, all with a friendly smile. We ended up returning the same day and she helped us find the exact car we wanted and we closed the deal. Another manager Kamran helped us get the paperwork started, while Ashley was in another appointment - just another example of how this whole dealership works as a team and well-oiled machine. Ashley picked up when she was done with her appointment. Finance manager April Torres was super friendly and helpful in going over financing options and the purchase documents. At delivery of the vehicle, Payden Evans walked us through all of the details of the car. He too was super friendly and made it a fun process of getting to know the car. He even helped with setting up the Mercedes me connect app for us. This was the best car buying experience we have ever had, there were zero complaints the entire day. Everyone made us feel welcome and taken care of. I enthusiastically and wholeheartedly recommend Fletcher Jones! More