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Fletcher Jones Motorcars
Newport Beach, CA
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,429 reviews
June 05, 2022
I am extremely pleased with the attention and service I have received since purchasing my new vehicle. Questions and concerns that I have had have be addressed with the utmost professionalism. have received since purchasing my new vehicle. Questions and concerns that I have had have be addressed with the utmost professionalism. More
by Stanford
Employees Worked With
Bradley Cooper, Gerald Corona
May 21, 2022
The Fletcher Jones Motor Cars team impressed me with their professionalism, as well as the care, consideration, and attention that was given me while purchasing my 2022 C43 AMG. their professionalism, as well as the care, consideration, and attention that was given me while purchasing my 2022 C43 AMG. More
by Stanford
Employees Worked With
Josh Corona, Kamran Tabesh, Sam Eldomyaty, Jason Hardin, Joe Eldumiate
May 21, 2022
The staff at Fletcher Jones is Detail oriented and extremely professional. I’m very happy with the level of service and my sales professional, Andrew Einhorn, it’s very pleasant to work with extremely professional. I’m very happy with the level of service and my sales professional, Andrew Einhorn, it’s very pleasant to work with More
by mskillman
Employees Worked With
Tom Johnson, Andrew Einhorn
May 20, 2022
I've leased 3 vehicles from Fletcher Jones and would not think of shopping anywhere else, specifically because of the professionalism of Eric Gastineau. With my lease coming due and the industry shortage of think of shopping anywhere else, specifically because of the professionalism of Eric Gastineau. With my lease coming due and the industry shortage of vehicles, Eric reached out and suggested that I order exactly what I wanted in a new vehicle, and I did. I was apprehensive at first but Eric made the whole process effortless. He checked in with me periodically to let me know about the build's progress, and called me to let me know that my new GLE350 had arrived on time and was exactly what I wanted. I could not be any happier, especially knowing that I got a great deal and that my new car will be in the hands of Service Advisor Jon Derbyshire. These two gentlemen are the BEST! More
by D. O'Neill
Employees Worked With
Eric Gastineau
May 20, 2022
Eric Gasteneau and Skyler were exceptional! Great service from the beginning in helping me build my car, to updates throughout and til the pick up of my car explaining the features and app set Great service from the beginning in helping me build my car, to updates throughout and til the pick up of my car explaining the features and app set up More
by zuma2323
Employees Worked With
Skyler, Eric Gastineau
May 16, 2022
This dealership was professional, courteous, and efficient! I definitely recommend Fletcher Jones to anyone in the market for a Mercedes efficient! I definitely recommend Fletcher Jones to anyone in the market for a Mercedes More
by Margierhyan
Employees Worked With
Daniel Di Conti, April Torres
May 14, 2022
Is the best Dealer in Orange County, I referred the to everyone, and also to my clients, also if you have any problems Mr. Parker Johnson he will do anything to resolved your problems, Thank you Fletcher everyone, and also to my clients, also if you have any problems Mr. Parker Johnson he will do anything to resolved your problems, Thank you Fletcher Jones Motorcars. and Parker Johnson. Joel Cruz / JC AIS 05/13/2022 More
by jcautoinsurance
Employees Worked With
Parker Johnson, Parker Johnson
