Fletcher Jones Motorcars
Newport Beach, CA
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Best purchase and service experience! Professional, friendly and competent staff, timely service. Loved that I could work in their work stations while my car was being serviced. “White-gl Professional, friendly and competent staff, timely service. Loved that I could work in their work stations while my car was being serviced. “White-glove” experience from purchase to service! More
By far, the best dealership in California! I would never go anywhere else. James Sullivan's team are consummate professionals. I just bought my second MBZ with James team!! Happy customer! I would never go anywhere else. James Sullivan's team are consummate professionals. I just bought my second MBZ with James team!! Happy customer!!! More
Ruben Soltero, my service advisor. I appreciated everything he does when I brought my car in for service. He went above and beyond to help out everything he could possible to make his I appreciated everything he does when I brought my car in for service. He went above and beyond to help out everything he could possible to make his client happy! I was pleased!!! Overall Exceptional Service!!! Thank you so much!!! More
I have no complaints about the dealership, its the car itself and the design of the back up camera. It will go in and out as it is looking for a place to park or something.. the sensor is way off and it itself and the design of the back up camera. It will go in and out as it is looking for a place to park or something.. the sensor is way off and it makes a loud noise, it is annoying as you are driving in drive mode, the camera is still searching for something, MB states that is the way they designed it to do.... its a back up camera, it should not be in use as you drive forward. Shame on you MB for not addressing the annoyance. I had the car in for service already, however it did not fix the issue. More
Zero star because one is not allowed I called the dealership asking about the car the salesman kept asking my name and number before answering my question about the car I told him why your not answer dealership asking about the car the salesman kept asking my name and number before answering my question about the car I told him why your not answering y quotation he Sid some people wasting my time never again More
Mike Wester, my sales representative went above and beyond the sales experience and provided a very thorough and pleasant experience for me. An absolute joy to work with, and I would highly recommend b beyond the sales experience and provided a very thorough and pleasant experience for me. An absolute joy to work with, and I would highly recommend both Fletcher Jones and Mike Wester. Text Jones is definitely the queen of the crop and the place to be when getting a new Mercedes. More
We had a very easy and friendly buying experience. The level of service definately does Justice to the Mercedes Brand. Reggie, Daniel and Tom were top lads. Glad we got the car from them , The level of service definately does Justice to the Mercedes Brand. Reggie, Daniel and Tom were top lads. Glad we got the car from them , More
The service was excellent, staff was friendly and fun! !!! Try it out when you decide to get a Mercedes!!!! My salesperson was Giovanna and Tom finalized the documents. It was a great experience !!! Try it out when you decide to get a Mercedes!!!! My salesperson was Giovanna and Tom finalized the documents. It was a great experience More