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Fletcher Jones Motorcars
Newport Beach, CA
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,429 reviews
August 18, 2022
Andrew is AMAZING! And DAVE IS AMAZING!!! The best service everrr! Andrew made the purchase happen within an hour! Right from my home… And Dave brought the car over And DAVE IS AMAZING!!! The best service everrr! Andrew made the purchase happen within an hour! Right from my home… And Dave brought the car over the next morning! Can you ask for anything better?!? More
by Kati08love
Employees Worked With
Andrew Einhorn
August 15, 2022
Reza Mellati is a first rate professional! He made my experience buying a Mercedes Benz AMG GT R smooth, easy and enjoyable! I highly recommend him! He made my experience buying a Mercedes Benz AMG GT R smooth, easy and enjoyable! I highly recommend him! More
by bbh1122
Employees Worked With
Mike Govan, Reza Mellati
August 09, 2022
Mike McMullen is very good at what he does and very comfortable to work with. He will go beyond the call of duty to help you get the car you want. comfortable to work with. He will go beyond the call of duty to help you get the car you want. More
by paulahall
Employees Worked With
Mike McMullen
August 08, 2022
Great dealership to buy a car. They make the purchase process simple and plasant. From sales to finance to delivery great experience. They make the purchase process simple and plasant. From sales to finance to delivery great experience. More
by wsibra
Employees Worked With
Kamran Tabesh, Ed Kogan, Ali Mehrina, Kris Masci
August 01, 2022
Clean, friendly, professional. After our experience at fletcher. We will definitely be coming back and we already recommended this place to family and friends. Sure there are thous After our experience at fletcher. We will definitely be coming back and we already recommended this place to family and friends. Sure there are thousands of dealers around. But they take customer care and service to another level. Our sales lady/friend was ASHLEY LABODA. More
by My1stmb
Employees Worked With
Tom Johnson, Ashley LaBoda, Josh Iaocopetti
July 29, 2022
Scott continues to be excellent and goes above and beyond to make sure everything is perfect. Dealing with Scott is a pleasure and I look forward to purchasing many more vehicles in the coming years! to make sure everything is perfect. Dealing with Scott is a pleasure and I look forward to purchasing many more vehicles in the coming years! Very happy with how Scott and his team at Fletcher Jones have all made me feel welcome and valued as a customer. Paul T More
by PT
Employees Worked With
Skyler Stathos , Eric Gastineau, Bradley Cooper, Scott Lubratich, Ashley LaBoda
July 27, 2022
Sam Eldonyaty, He is very professional, very friendly and he is very successful in his job. We are very thankful for his help and his job. Thank you, Best Regards and he is very successful in his job. We are very thankful for his help and his job. Thank you, Best Regards More
by Starprz70
Employees Worked With
Sam Eldomyaty
July 20, 2022
one of the best experience i ever had buying a car i was glad i drove over 30 miles to jus to go to this dealership customer service was 100% for me ill will be back in a few years for my upgrade glad i drove over 30 miles to jus to go to this dealership customer service was 100% for me ill will be back in a few years for my upgrade More
by lattysharon
Employees Worked With
Reza Mellati
