Fletcher Jones Motorcars

Superb Customer Service!!!!! I thank them so much for making my car buying experience an amazing one and had me smiling from the moment I walked in the door to driving off with my I thank them so much for making my car buying experience an amazing one and had me smiling from the moment I walked in the door to driving off with my new Benz! More

No need to go anywhere other than FJM From the moment we arrived to the moment we drove away in our new Mercedes, every staff member we had an interaction with was five star. The service, From the moment we arrived to the moment we drove away in our new Mercedes, every staff member we had an interaction with was five star. The service, accommodation, and attention was the best I have encountered in any auto dealer since I began purchasing vehicles in 1987. A special shout out to sales specialist Tommy Tran for the service level and the patience to stand with us throughout the selection process. He stayed after, well into the evening, past dinner with his family, to make sure our transaction stayed five star right through drive off. Kudos FJM for living up to the expectation we have heard so much about. More

great, fast, efficient and the selection was awesome Joey Gulo and his team were exceptional. They were very knowledgeable and had all the answers we needed to make a decision. The paperwork was fa Joey Gulo and his team were exceptional. They were very knowledgeable and had all the answers we needed to make a decision. The paperwork was fast and easy and the selection was incredible - Have them take you to "The Field of Dreams".. great place More

Happy with my pre-owned car My pre-owned car looks good and drives good. I hope it lasts for 412,381 miles, like my Mercedes 300sd turbo diesel. Mercedes Benz lover My pre-owned car looks good and drives good. I hope it lasts for 412,381 miles, like my Mercedes 300sd turbo diesel. Mercedes Benz lover More

Safety inspection clinic The dealership and the service dept are just top notch. My service rep explained all the items that need attention in details. He let me know that I c The dealership and the service dept are just top notch. My service rep explained all the items that need attention in details. He let me know that I can call later if any questions. More

Service Clinic was outstanding Best experience I've ever had with a car dealership. My service adviser Derbyshire was very nice to deal with and probably the best SA I've dealt wit Best experience I've ever had with a car dealership. My service adviser Derbyshire was very nice to deal with and probably the best SA I've dealt with at Fletcher Jones, but the real treat was dealing directly with the technician Mario who is obviously very skilled and knowledgeable. Mario went over the suspension of my car with a fine tooth comb and explained everything on a very high level. Outstanding experience and technician who cares about his craft. More

I truly enjoyed my experience with Arash and Taylor. I had an amazing experience finding my new car. Arash and Taylor made the experience very smooth and easy. They listened to what my needs were and wen I had an amazing experience finding my new car. Arash and Taylor made the experience very smooth and easy. They listened to what my needs were and went above and beyond to ensure I left with exactly what I was looking for. More

Someone who listens Rick isn't out there to sell you a car. He is there to truly listen to what you want and then find a car and a solution to make you exceptionally hap Rick isn't out there to sell you a car. He is there to truly listen to what you want and then find a car and a solution to make you exceptionally happy. More

Phil was fantastic! Phil Rotar made our experience exceptional at FJ. He listened to what we wanted and found the perfect car for us. He made things go so smoothly and qu Phil Rotar made our experience exceptional at FJ. He listened to what we wanted and found the perfect car for us. He made things go so smoothly and quickly. He treated us kindly and fairly. We will certainly be back and definitely want to work with Phil on our next car. Thanks so much Phil! More

Easy! John Calvert is a pleasure to work with! Very informative and he makes it quick and easy, just like in the past with Steve Bates! John Calvert is a pleasure to work with! Very informative and he makes it quick and easy, just like in the past with Steve Bates! More