Fletcher Jones Motorcars

Best dealership EVER!! Words cannot truly convey our complete satisfaction with the FJ Mercedes 'family'. Just the best experience. Efficient, professional, courteous, respe Words cannot truly convey our complete satisfaction with the FJ Mercedes 'family'. Just the best experience. Efficient, professional, courteous, respectful. No matter who assists us, everyone is pleasant and seem to love their jobs!! More

Always the best!! We have been going to Sammy Patterson for some time now, he goes above and beyond for us! Always a pleasure doing business with your dealership We have been going to Sammy Patterson for some time now, he goes above and beyond for us! Always a pleasure doing business with your dealership More

Phenomenal service I had the best experience here with Shiyong as my sales getting me a quick smooth transaction! The best I ever had in any Mercedes dealership! I had the best experience here with Shiyong as my sales getting me a quick smooth transaction! The best I ever had in any Mercedes dealership! More

Ok services could do better take a look at others I've gone to serval dealerships I really love jessup auto plaza in cathedral city CA free ice cream, pop corn snacks .... Palm Springs Mercedes ha I've gone to serval dealerships I really love jessup auto plaza in cathedral city CA free ice cream, pop corn snacks .... Palm Springs Mercedes had metal chrome license plate frame here it was plastic This dealer only had coffee ... No snacks was offered by our sales Person he kept talking to us like if we were kids we understood everything we are very fast past people and we cannot have slowness from the sales guy when we want questions answered we would like a response there and then we drove 2 hrs to get here but the guy he took us to the car lot was awesome and the guy who showed us the bells and whistles of the car was also cool. Also freebies was not offered here when we purchased our Mercedes More

Great Service! Stephanie Hurstrom always provides superior quality and friendly service. She goes that extra mile to make sure everything is completed on time and b Stephanie Hurstrom always provides superior quality and friendly service. She goes that extra mile to make sure everything is completed on time and beyond expectations. I've always had an outstanding experience with her service and really appreciate the loaner car provided as it makes maintaining my car's service easy. More

"Lease or go home" My sales associate was helpful but it was apparent he could not negotiate a price with me. The sales manager indirectly told me I was old fashioned be My sales associate was helpful but it was apparent he could not negotiate a price with me. The sales manager indirectly told me I was old fashioned because I wanted to purchase a car instead of leasing. When he finally gave me a price he was still nearly $2500 more for a comparable model from a nearby dealer & was pretty much told that dealer was low balling me just to get me to come back. I left & went back to the other dealer & "purchased" my car at the promised quoted price w/ no hassle. This dealer has a huge inventory & equally huge overhead just interested in leasing cars instead of selling. Perhaps they should be reclassified as a rental center. More

Nice service rep, I had to replace a tire. The service rep, Justin, gave me a choice to wait or get a loaner car. That's pretty good having the option to have a loaner, I had to replace a tire. The service rep, Justin, gave me a choice to wait or get a loaner car. That's pretty good having the option to have a loaner, but I chose to wait. The waiting area was nice and comfortable. And Justin said he would find out how long a wait I had and then made sure they were timely. Very happy! And, they washed the car (as always)! More

Go see Phil Rotar, Newport Beach Go see Phil Rotar at Fletcher Jones, Newport Beach. He will make your transaction so smooth and quick. I got exactly the car I wanted and was out the Go see Phil Rotar at Fletcher Jones, Newport Beach. He will make your transaction so smooth and quick. I got exactly the car I wanted and was out the door in an hour. More

Great experience buying my new car it was a very good experience purchasing my new car from Fletcher Jones. The sales person Arash Hashemi was very professional and extremely helpful in it was a very good experience purchasing my new car from Fletcher Jones. The sales person Arash Hashemi was very professional and extremely helpful in helping me to choose the right car for my needs. He and his associates made this process very easy, fast and pleasant. I have been a Lexus customer for 15 years and I thought that they provided the best service, until my current experience at Fletcher Jones Mercedes Benz. You guys surpass Lexus by a large margin. Thank you to Arash Hashemi and all the very professional people I came in contact with during my purchase and special thanks to Mr. Alex Nowzari. More

Mrs. Janet Dryden Great service, competitive pricing, quick appointments. Steve Henry works hard to please his customers. The "greeters" in the car service line are a Great service, competitive pricing, quick appointments. Steve Henry works hard to please his customers. The "greeters" in the car service line are always so polite AND KNOWLEDGABLE. More