Fletcher Jones Motorcars

Excellent Service Jon Derbyshire has provided me with excellent service as always. I have been very happy with the quality and promptness of service given my busy sche Jon Derbyshire has provided me with excellent service as always. I have been very happy with the quality and promptness of service given my busy schedule. Richard More

Very helpful Eric was very helpful with my purchase of a new S65 and ordering a new car. I'm going to be back to buy again! Eric was very helpful with my purchase of a new S65 and ordering a new car. I'm going to be back to buy again! More

Great Experience at Fletcher Jones I have leased my last 3 cars at Fletcher Jones: GLK, SLK, & C300... & now I just purchased my first car! Donn Andrade was our Sales Consultant. He I have leased my last 3 cars at Fletcher Jones: GLK, SLK, & C300... & now I just purchased my first car! Donn Andrade was our Sales Consultant. He was very personable, patient, and most importantly knowledgeable of the entire inventory. He listened to my needs, and was very considerate in explaining all my options. The process was extremely smooth & it was nice not feeling "pressured" into a deal. I was extremely happy with our pricing on the 2017 GLE 43 AMG. Also, I got the car exactly the way I hoped: color & details. This is the most professional dealership I have been to. Donn was awesome & he threw in a rear floor mat. Ask for Donn :) Ask to see inventory at the "Field of Dreams". There are hundreds of cars here where you are surely to find THE ONE that suits your needs. Overall, we had a great experience and all the staff were very accommodating. I would recommend this dealership to friends & family, and would not hesitate to return to Fletcher Jones Newport Beach for my next car. More

Eric is the best I have only purchased 5 cars from Eric so I think that says it all # 6 car in the mix only through Eric Thanks need more characters xxxxxxxxxxxxxxx I have only purchased 5 cars from Eric so I think that says it all # 6 car in the mix only through Eric Thanks need more characters xxxxxxxxxxxxxxxxx More

Outstanding Working with David Varjoy was an excellent experience from beginning to end. He listened carefully to what we wanted, never tried to "up sell" us, fou Working with David Varjoy was an excellent experience from beginning to end. He listened carefully to what we wanted, never tried to "up sell" us, found the vehicle that was right for us very quickly, and moved the process through finalizing of the documents in great time. I've worked with him before, and he gets better each time. Well done to everyone at Fletcher Jones! More

Thought it would be more $$ I leased my Mercedes through a broker and he said that Fletcher Jones is known by all in Orange Countybof the place NOT to go to purchase a car - they I leased my Mercedes through a broker and he said that Fletcher Jones is known by all in Orange Countybof the place NOT to go to purchase a car - they supposedly overcharge. When it came time to service my lease and just having moved to Orange County I was hesitant to call....but this place is amazing! Service Type A was $300 cheaper than South Bay, Peter went above and beyond with explaining things to me, scheduling a shuttle making sure I had much needed coffe from their cafe. I was surprised that they even washed my car!! South Bay charged extra for that service. Peter texted me with updates and even called to let me know when my car was ready. How great to not have to always call THEM!!! Thanks so much!! More

Excellent I have worked with Richard Uhl on prior occasions. He again was excellent to work with. We have two MBZ vehicles obtained through Fletcher Jones. Y I have worked with Richard Uhl on prior occasions. He again was excellent to work with. We have two MBZ vehicles obtained through Fletcher Jones. You always provide excellent service. More

Service and Body Work I always can count on excellent service.This time I had body work and car service done. My car was transported between Caliber Collision and Fletch I always can count on excellent service.This time I had body work and car service done. My car was transported between Caliber Collision and Fletcher Jones Service for me. I was updated about the timeline for both regularly. Communication between Caliber and my service advisor was excellent. My car looks new after the body work. Service was excellent from Tony Arvani. More

Consistently superb service FJ service delivered consistently outstanding care of my 2007 S550, every time for ten years. There is a genuine attempt to accommodate the customer, FJ service delivered consistently outstanding care of my 2007 S550, every time for ten years. There is a genuine attempt to accommodate the customer, even when the car is dropped off without appointment. They are not the cheapest, but you get what you pay for: service done right from the first time, genuine parts, loaner car, and friendly caring service advisors. Kudos to Tony Irvani and Steve Henry. More