Fletcher Jones Motorcars

Lorna was exceptional I had owned Jaguars for 15 years and was a bit hesitant to change. The experience at Fletcher Jones won me over. So far I am very happy! I had owned Jaguars for 15 years and was a bit hesitant to change. The experience at Fletcher Jones won me over. So far I am very happy! More

Best buying experience I have ever had! Christine was very professional and got the car I really wanted. I would recommend her to anyone looking for a new Mercedes Benz. Excellent service Christine was very professional and got the car I really wanted. I would recommend her to anyone looking for a new Mercedes Benz. Excellent service overall. More

Best overall purchase/lease experience in the last 30 years Tommy Tran is an excellent salesman. He is very friendly and, knowledgeable , He explained the lease terms in great detail and answered all our quest Tommy Tran is an excellent salesman. He is very friendly and, knowledgeable , He explained the lease terms in great detail and answered all our questions. We have purchased and or leased Mercedes Benz cars for the past 30 years. Our experience with Tommy Tran was the best of all the Mercedes Benz salesmen we have dealt with. We highly recommend him! More

Outstanding Customer Service We have used Fletcher Jones to service all of our Mercedes that we have owned. Stephanie is our outstanding service rep. and provides unbelievable cus We have used Fletcher Jones to service all of our Mercedes that we have owned. Stephanie is our outstanding service rep. and provides unbelievable customer service. She is honest, reliable, dependable and most of all demonstrates how much she cares about the customer. Thank you Stephanie for always being there for us! More

Spark plugs replaced I brought in my car for the complimentary 32-point inspection. Service advisor Larry Crecelius reviewed previous services and what needs to be done. T I brought in my car for the complimentary 32-point inspection. Service advisor Larry Crecelius reviewed previous services and what needs to be done. The spark plugs need replacement and it was done in a reasonable time and price. More

Windshield replacement Excellent work and good pricing / no broblems The service was done with No fuss and the gehiclr was completed in the expected time as promised Excellent work and good pricing / no broblems The service was done with No fuss and the gehiclr was completed in the expected time as promised More

Best dealership! This dealership made me feel so welcomed, I was helped so much! Kudos to Mike, Justin & everyone else for being helpful! Will definitely be back! This dealership made me feel so welcomed, I was helped so much! Kudos to Mike, Justin & everyone else for being helpful! Will definitely be back! More

My experience with Blake was very appreciated. The meetings with Blake was very helpful with making my descion on what to purchase. 1. Designing the car on the computer. 2. Listening to my likes The meetings with Blake was very helpful with making my descion on what to purchase. 1. Designing the car on the computer. 2. Listening to my likes and dislikes. 3. My concerns 4. Educating me on the different models and what they had to offer. 5. Taking the time in making me aware of the available inventory. 6. Sincere/trustworthy 7. A pleasure to work with. One recommendation: Help getting your new car home: I don't live in the area and I am keeping my present car. I didn't have a way to drive my new car home. The earliest I could have someone to take me to pick it up is 4 days later maybe, if not then it would be 9 days later for sure. I could have purchased it at a time when I had a ride but I didn't want to take the chance of someone purchasing the car. It was the only one left. The dealership assisted me with leaving it where you park your car if you're going to the airport. When I found out that was where we were taking the car, I was uncomfortable with it but had no choice. I should have thought this through prior to making the purchase. There two dealerships closer to where I live. More

Quick and knowledgeable service for Mercedes #4. As always, Randy Lemus provided fast an smart service for our car, He is friendly , knows at a glance what a problem is and proceeds to get action as As always, Randy Lemus provided fast an smart service for our car, He is friendly , knows at a glance what a problem is and proceeds to get action as required. We have come to depend on such a quality that is provided by Fletcher-Jones that we truly appreciate and is not evident any more in a give-a-damn world that in which we live. We will continue when the next car we drive will indeed be another Mercedes-Benz.. More

New car Love Fletcher Jones and Denise! She alests makes the process run smoothly. She ensures I receive the car to my satisfaction. Her assistant Payden gave Love Fletcher Jones and Denise! She alests makes the process run smoothly. She ensures I receive the car to my satisfaction. Her assistant Payden gave excellent service and demonstrated excellent knowledge on the vehicle. More