
Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Seamless Kamran and Kris were extremely helpful from the ordering to delivery. I have already recommended to all of my friends to go to Fletcher Jones. If dea Kamran and Kris were extremely helpful from the ordering to delivery. I have already recommended to all of my friends to go to Fletcher Jones. If dealerships had more people like these two buying a car wouldn’t be such an arduous process! More
Excellent professional service Sam was very knowledgeable, polite and helped us to get our deal. Thank you Sam. See you next time for my S class. Also Joey was very nice and helped Sam was very knowledgeable, polite and helped us to get our deal. Thank you Sam. See you next time for my S class. Also Joey was very nice and helped us too More
Ihab Eldumiate I was looking to buy a new Merced car and I visited the New Port Bech dealer/ Fletcher Jones Motorcars but I faced a completely unprofessional treat b I was looking to buy a new Merced car and I visited the New Port Bech dealer/ Fletcher Jones Motorcars but I faced a completely unprofessional treat by Ihab Eldumiate who was supposed to align me on the deal. When I was talking to him I realized I’m in wrong place and I would never get enough information and trust from him. He was just trying to get my personal, credit and bank information before providing me with the details of the deal. My wife and me decided not to go back to that dealer only because of his attitude and treat. Of course we visited another dealer in Foothill Ranch and I was super happy with the lady there Judy Lorenzo. She was so respectful, patient, honest and trustful person. I expected a lot more from a big name like Mercedes than what I faced in Fletcher Jones Motorcars in New Port Beach. More
The BEST Fletcher Jones Motorcars in Newport Beach I was looking to trade in my 2016 BMW 435i Convertible and my friend Fred over at 800RoseBig.com the largest wholesale wedding florist and flower reta I was looking to trade in my 2016 BMW 435i Convertible and my friend Fred over at 800RoseBig.com the largest wholesale wedding florist and flower retail store front open to the public 7 days a week in the United States, located in Newport Beach, CA recommended me to go over Fletcher Jones Mercedes in Newport Beach. He connected me with Joey Gulo, and James Sullivan to help me find my dream Mercedes. I went over, and test drove some new vehicles and decided on a new 2018 Mercedes E300. I must say the new 2018 Mercedes E300 has got to be the most impressive E series Mercedes has ever come up with, and this All new Mercedes E300 is by far the most luxurious car I have ever owned. I just purchased a new 2018 Audi A6 for my wife that is Beautiful but 2018 Mercedes E300 is at a new level of luxury. We sat down to go over the numbers and the Mercedes I choose was a bit over my target budget, we went back and forth but in the end, they came up with a monthly payment that I was more than happy with. Joey went out if way to make me happy and got me into the that I would be happy with for Years to come. I want to thank the whole team at Fletcher Jones Mercedes Benz in Newport Beach, Tom Johnson in Finance, Joey Gulo in Sales, James Sullivan in Sales, Madison Kalvi Product Specialist, and Scott Ribble Guest Experience Manager. I have had a VW Gulf GTI, Ford Contour, Ford Explorer, Mustang GT, Mustang GT Convertible, Mustang Roush Stage II Convertible, Mustang Saleen Convertible, 2 Jeep Grand Cherokee Overland, Mercedes CLK, Mercedes SL500, 2 Audi A6, BMW 435i Convertible, all of my car I purchased new except the Mercedes CLK, Mercedes SL500, now I have a new 2018 Mercedes E300 to add to that list. My experiences have varied from dealer to dealer, but me and my wife are glad to now be part of the Fletcher Jones family and appreciate what Joey, James, Scott, Madison, and Tom did get us into our New Mercedes. We had our best dealer experience ever at Fletcher Jones Motorcars? in Newport Beach. If you are looking for the Vehicle of your Dreams, look no further that Fletcher Jones Motorcars? in Newport Beach, you will be happy you did. My wife looks forward to the day she can trade in her Audi to get her new Mercedes dream Car. More
Honest gentleman = Steve Henry My stepson took his CLK 350 to your shop and had the worse experience of his lifetime, The person helping him did not take care of the problem and the My stepson took his CLK 350 to your shop and had the worse experience of his lifetime, The person helping him did not take care of the problem and the car had more problem when delivered and the guy almost started a fight over the phone with my stepson. if it wasn't for Mr. Henry I think he would lose hope on humanity. My stepson works hard for his money and he had to pay over $1000.00 for nothing and then dealing with some rude and unprofessional person. Thanks to Mr. Henry that took charge and took care of everything that was suppose to be done in the first place. If I ever bring any of our MB to your dealership I would not deal with anybody else but Mr. Henry. Fletcher Jones should be ashamed to have people like that working for them and be very thankful that you have people like Mr. Henry. More
JAMES SARVEY IS A SADISTIC NARCISSIST! James Sarvey is the most self-absorbed, hateful, arrogant person that I've ever met in the automotive industry! I am shocked and somewhat horrified th James Sarvey is the most self-absorbed, hateful, arrogant person that I've ever met in the automotive industry! I am shocked and somewhat horrified that Fletcher Jones has him as a sales manager. More
Thanks for Great service!!! We came here on busy Sat afternoon, found my fav ML 350 in 15 minutes, about an hour of paperwork BAM!!! we got the key!!! We were so happy!!! Tha We came here on busy Sat afternoon, found my fav ML 350 in 15 minutes, about an hour of paperwork BAM!!! we got the key!!! We were so happy!!! Thanks to entire team at Fletcher Jones, especially Donn Andrade, James Sarvey, and Bradley Cooper for such a smooth and joyful process!!! We love our new car!!! More
2nd purchase The best buying experience ever. First time was such a blast we decided to turn in our other vehicle and purchase 2nd one 3 months later. Have recomme The best buying experience ever. First time was such a blast we decided to turn in our other vehicle and purchase 2nd one 3 months later. Have recommended FJ to my family and friends. More
Excellent Service Advisor Dan Schmidt consistently excels as a trusted, experienced Fletcher Jones Motorcars service advisor. I value and greatly appreciate his ongoing assista Dan Schmidt consistently excels as a trusted, experienced Fletcher Jones Motorcars service advisor. I value and greatly appreciate his ongoing assistance in maintaining my MBZ. More
An Honest And Trustworthy Service Advisor I absolutely recommend Jon Derbyshire and Fletcher Jones Motorcars in Newport Beach to anybody needing to service their Mercedes-Benz. One would thin I absolutely recommend Jon Derbyshire and Fletcher Jones Motorcars in Newport Beach to anybody needing to service their Mercedes-Benz. One would think that a dealership in Newport Beach would have such extreme overhead costs that one could not expect reasonable prices. Fortunately, this is not the case. My many experiences with Jon and FJ Motorcars have always been positive and reasonably priced. Jon has always been very open and honest about service priorities and has helped me to maintain my vehicles in top condition without breaking the bank. In fact, I had an older, out-of-warranty, E320 that I gave to my son. The car needed service and I inquired about servicing it at a number of local shops in order to save some money. In most cases, their prices were no better than FJ Motors and in all cases they did not have a wash service, rental car offering or the beautiful accommodations that FJ Motors provides. More