Fletcher Jones Motorcars

Great experience at FJ From the initial contact to the actual appointment to test drive and arrive at a acceptable lease price this has been a truly enjoyable experience. E From the initial contact to the actual appointment to test drive and arrive at a acceptable lease price this has been a truly enjoyable experience. Everyone I dealt with was helpful and professional in all respects. I dealt primarily with Blake this time since Daniel was on vacation. Blake handled every aspect of the deal with amazing professionalism and he seemed genuinely interested in my being completely satisfied with this experience. Sammy was the closer and we reached a mutually agreeable conclusion and again very professional and appeared grateful for my business. This is my 4th E class and I had two GLK's previously. All but one of those vehicle from FJ. I always feel welcome and appreciated when I am there. Thank you. I love this vehicle. More

The Gulo brothers and Nick DiNapoli are the only way to go!! I leased a vehicle 2 years ago. The Gulo brothers and Nick were the team of people I worked with. Because of their outstanding level of customer care I leased a vehicle 2 years ago. The Gulo brothers and Nick were the team of people I worked with. Because of their outstanding level of customer care attention to my needs I will not buy or lease another vehicle from anyone else. I leased another vehicle yesterday and had the same experience I had two years ago. They all go above and beyond what I have ever experienced when buying a car. It is a joy to work with them. They really listen to what I need and have put me in the best car for my needs twice. I don’t live in the area but I won’t buy or lease from anyone else. They are totally worth the drive!! The car I leased two years ago was for my daughter. They treat both of us like their own family. Instead of dreading dealing with a salesperson my daughter and I always look forward to seeing the guys! They have provided by far the best car leasing/ buying experience I have ever received every time. I cannot day enough good things about them! I always recommend them to family and friends! Thanks guys for yet another amazing experience! More

Great Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very help Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very helpful More

Very good service Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend what I need for next service step More

Service Dept that Serves The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and w The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and willing to help. They have earned my family's patronage because of their attitude and demeanor. More

Service B Everything was explained clearly and communicated perfectly. My car was ready quickly. The only thing is that there was a recall and I was not notif Everything was explained clearly and communicated perfectly. My car was ready quickly. The only thing is that there was a recall and I was not notified. More

Service for my E-Class Katelyn Truong is always helpful as my service advisor. Fit us in last-minute and got us finished by the end of the day. Nice clean car at pickup. Katelyn Truong is always helpful as my service advisor. Fit us in last-minute and got us finished by the end of the day. Nice clean car at pickup. Always a pleasure! More

Service Advisor Derby is the best! He makes my visits so pleasant and easy, keeps me informed, is professional but friendly, and represents Fletcher Jones exceptional Derby is the best! He makes my visits so pleasant and easy, keeps me informed, is professional but friendly, and represents Fletcher Jones exceptionally well. I look forward to seeing him when I need to service my car at FJ. More

Service of my SL 560 Very Helpful. I would recommend them to everyone. Rob Draper is the best. I love that they provide a rental car so that you are not begging for a ride Very Helpful. I would recommend them to everyone. Rob Draper is the best. I love that they provide a rental car so that you are not begging for a ride. More

Great customer service Arrived at the dealership. Didn’t wait that long. Great customer service, and they took good care of my car. Thanks for great customer service. Arrived at the dealership. Didn’t wait that long. Great customer service, and they took good care of my car. Thanks for great customer service. More