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Fletcher Jones Motorcars

Newport Beach, CA

4.6
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world. Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.* Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services. Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking. *From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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3300 Jamboree Rd.

Newport Beach, CA

92660

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Showing 2,429 reviews

September 05, 2018

Awesome experience!! It would be great if Ari Kain would always be the guy whenever we purchase a car or anybody. It’s not the how he handle every situation but he had all More

by Benz250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Kain
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Guest, Thank you for the great review on your experience with Ari. We are delighted to hear that Ari has been able to assist you every step of the way. Kind Regards, Trevor Thornley Guest Relations Manager

September 05, 2018

Great service It was truly the best experience I have ever had purchasing a mercedes. Both Sammy and Ali were professional, with exceptional attention to every deta More

by JJFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Patterson, Ali Mehrina
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Guest, Congrats on your new Mercedes-Benz. We appreciate you sharing your positive experience with both Ali and Sammy. Our team looks forward to working with you again. Kind Regards, Trevor Thornley Guest Relations Manager

September 04, 2018

Ask for Max Tohidian Max Tohidian is hands-down the most knowledgeable and courteous professional that I have had the pleasure to interact with. He listened and did not pr More

by mary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Tohidian
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Mary, Thank you for the incredible review on your experience with Max. Our team truly appreciates your business and feedback. We will look forward to serving you again soon. Kind Regards, Trevor Thornley Guest Relations Manager

September 04, 2018

Love, Love, Love OMG..I am such a particular guy, Daniel was able to hang in there with me for almost a year. I wanted to buy the car of my dreams and I knew I needed More

by Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Di Conti, Bradley Cooper
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Powers, Congratulations on your new Mercedes-Benz S63 coupe. We are delighted to have assisted you find the car of your dreams. We hope that you truly enjoy this very incredible vehicle. Kind Regards, Trevor Thornley Guest Relations Manager

September 02, 2018

Complimentary Detail I really appreciate the complimentary detail to make up for the car door issue; and I also appreciate them mailing my key. Thanks a lot! More

by PhDiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennen Jacobson
Sep 05, 2018 -

Fletcher Jones Motorcars responded

Hi PhDiva, I was unable to locate you in our records and would welcome your insight as to how we could improve and earn a five star review. Your feedback is critical to our success. Please contact me at your earliest convenience. I look forward to hearing from you. King regards, Kimberlee Camargo Client Loyalty Supervisor 949-718-6532

September 02, 2018

Excellent Dealer Mr. Ihab ElDumiate is best sale man ever to help you to buy new car from Fletcher Jones by his experience and high Knowledge . He is hilghly recomande More

by Mjaafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Eldumiate
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Mjaafar, Thank you for the stellar review and sharing your great experience with Ihab. We are delighted to hear that you had a great experience and we look forward to seeing you again soon. Kind Regards, Trevor Thornley Guest Relations Manager

September 01, 2018

Quick deal I didn’t have time for negotiations, and Alex helped me to live on Record time. Thanks Alex.Livadas. Not only I find the Right car with a good pri More

by Quick Buyer.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manikas, Alex Livadas, Tony Irvani
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Guest, Congrats on your new vehicle, we are delighted to have assisted you find the right vehicle at the right price. Our team looks forward to working with you again. Kind Regards, Trevor Thornley Guest Relations Manager

September 01, 2018

Best Lease Ever! If you're looking to lease a car but not looking forward to a hard sell by the salesmen, go straight to Fletcher Jones and ask for Josh Stone and Chri More

by Mdivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dvorscak, Josh Stone
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi M Divo, Congrats on your new Mercedes-Benz GLA. We are delighted to hear that Josh and Chris were able to exceed your expectations and get you into a beautiful new vehicle. We hope that you enjoy the GLA. Kind Regards, Trevor Thornley Guest Relations Manager

August 30, 2018

Great experience I had a great experience at Fletcher Jones! This is my third Mercedes and the third dealer I went through, and this experience was by far the best! More

by Msweymans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joon Lee
Sep 06, 2018 -

Fletcher Jones Motorcars responded

Hi Msweymans, Congrats on your 3rd new Mercedes-Benz. We truly appreciate your business and great feedback on your experience with Joon. Kind Regards, Trevor Thornley Guest Relations Manager

August 28, 2018

Difference is undeniable I have bought my CLS 550 at the Newport Fletcher jones but one but I decided to go to the Ontario fletcher jones to get serviced since it was closer t More

by Suryasputra
Recommend Dealer
Yes
Employees Worked With
Katelyn Truong
Aug 29, 2018 -

Fletcher Jones Motorcars responded

Hi Suryasputra, Thank you for the great review on your service experience with Katelyn. We truly appreciate your business and feedback. If there is anything we may do for you down the road in Newport or Ontario please let us know. Kind regards, Trevor Thornley Guest Relations Manager

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