Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Motorcars
Newport Beach, CA
2,411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,411 reviews
March 31, 2023
Long wait times combined with a mouthful of lies about the best price and five-year warranty. Finally, I signed the contract and told me that it was actually counted from the factory, and now there is onl the best price and five-year warranty. Finally, I signed the contract and told me that it was actually counted from the factory, and now there is only one year left. I won't tell you that it's a year before I buy it, just to trick you into buying their premium car. In the end, seeing the price of this car dropped by $4000 directly from the week I left, I knew that he was a liar. More
by jerry
Employees Worked With
Maher El Ghebn
March 25, 2023
Great Dealership with great staff. Ed Kogan, Kamran Tabesh and Ali Mehrnia were great. Thank you all! Ed Kogan, Kamran Tabesh and Ali Mehrnia were great. Thank you all! More
by wsibra
Employees Worked With
Kamran Tabesh, Ed Kogan, Justin Smyres, Ali Mehrina, Brian Truong, Kris Masci, April Torres
March 22, 2023
Bob Evans is one of the main reasons I am a loyal service and sales customer of FJMB. Anytime I have a question or concern over the past 14 years as a customer, I can reach out to Bob for assistance and/or r and sales customer of FJMB. Anytime I have a question or concern over the past 14 years as a customer, I can reach out to Bob for assistance and/or resolution. He always makes me feel like a valued customer. More
by Glitznglamgal
Employees Worked With
Bob Evans
March 20, 2023
My car 2019 GLC350E, completely dead on the road, called tow to FJones, I got there got the rental car out easy. Few days later car is done! Thank you so much for your great service! will definitely refer y tow to FJones, I got there got the rental car out easy. Few days later car is done! Thank you so much for your great service! will definitely refer you to friends and family More
by Annie Eyerman
Employees Worked With
Tony Irvani, Mike Schmidt
March 10, 2023
Thank you for making our buying experience a smooth transaction. Our sales consultant was very helpful in explaining the purchasing process, answered our questions and collaborated to make the best pos transaction. Our sales consultant was very helpful in explaining the purchasing process, answered our questions and collaborated to make the best possible deal. The whole experience was much easier than we expected. The staff was kind, personable, friendly and professional. They accommodated a seamless buying transaction. Thank you to Christine Nolden and Bill Hardy. More
by Chittychatters
Employees Worked With
Christine Nolden, Bill Hardy
March 06, 2023
I have previously been to other Fletcher Jones Mercedes but if you want an efficient and honest advisor, someone who pays careful attention to detail, go to a Fletcher Jones Mercedes Newport and ask for Ka but if you want an efficient and honest advisor, someone who pays careful attention to detail, go to a Fletcher Jones Mercedes Newport and ask for Katelyn Truong. She will take care of you hassle-free, quick and easy unless of course you like a little chat, she's all ears! Best advisor and a class act. I refuse to go anywhere else, and she has been my advisor for nearly three years. I am very satisfied with the services provided to me. More
by Nanzii
Employees Worked With
Katelyn Truong
