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Fletcher Jones Motorcars
Newport Beach, CA
2,429 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,429 reviews
July 26, 2023
Best buying experience ever! !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they ar !!! Jamel & Shondi were AMAZING!!! They were knowledgeable, professional & spot on. I would highly recommend anyone in the market to see why they are #1!!! More
by KATHLEENCLARK1
Employees Worked With
Alex & Max, Shadi Moghadam, Jamel Stewart
July 25, 2023
My experience with Fletcher Jones Mercedes Benz met and even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful t even exceeded my expectations. Mike McMullen and his team are personable, professional, patient, exceptionally competent, trustworthy and wonderful to work with. This is an exceptional dealership with a huge inventory, and a very customer friendly aesthetic. I’m loving my new EQE SUV vehicle and delighted by the experience with my purchase. More
by Dr P
Employees Worked With
Uttam and Connor., Mike McMullen
June 19, 2023
It was an amazing experience with Fletchers Jones New Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit to him. More
by Santhoshnnnag
Employees Worked With
Jeremic Vladan
June 16, 2023
Outstanding service during my recent Mercedes purchase. Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Efficient, knowledgeable and courteous service. Despite not being my local Mercedes dealer, all future purchases will be at Fletcher Jones Newport Beach. Great inventory and willingness to secure for you any vehicle with your preferred spec. More
by stephen.vella
Employees Worked With
Joshua Evans, Payden Evans, Ramsay Jerome
June 01, 2023
Yesterday we were thrilled to purchase our fifth car/SUV from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treate from FJ: a new 2024 GLE 450. And for the 3rd time were helped by the amazing Team of Alex Livadas, Pon Shen and Trevor Wightman. We are always treated well, professionally and Alex is always patient with our concerns. We are thrilled with our new GLE! Thank you! More
by Angelita
Employees Worked With
Alex Livadas, Pon Shen, Trevor Wightman
May 25, 2023
The entire team that assisted me was very professional and attentive. By far the best experience that I have had at a car dealership. Very impressive. and attentive. By far the best experience that I have had at a car dealership. Very impressive. More
by mckenziejeremy74
Employees Worked With
Jin Choi, John Halaka, Payden Evans, Jason Hardin
