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Fletcher Jones Motorcars
Newport Beach, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I've been buying Mercedes from Fletcher Jones since 1997 and the reason I keep coming back is because of their people like Service Professional, Silvio Castro. You can buy a car anywhere, but if you buy and and the reason I keep coming back is because of their people like Service Professional, Silvio Castro. You can buy a car anywhere, but if you buy and not lease, you know that it's who takes care of it through the years that matters most. Thank you, Silvio! More
Outstanding service and professionalism there at Fletcher Jones. I was greeted by a Sales Manager, Christine, along with my appointed salesman, Noah, to help me check out and test drive the car I was interes Jones. I was greeted by a Sales Manager, Christine, along with my appointed salesman, Noah, to help me check out and test drive the car I was interested in. Although I was only in the market for a used car for my commute, they treated me with the professionalism and respect that they would if I were looking at a brand new Mercedes. Noah was an outstanding young salesman and was very easy to work with. The car I chose was an immaculate 2018 Jaguar in great condition, with low miles, and priced well under blue book and other of the same model Jaguars in the area. Once I made a decision, they sent it to detail at once (though it was already extremely clean), and they got me into finance to wrap up the payment within a few minutes. The longest wait was for the detail to be finished, but it looked fabulous and was worth the wait. I would highly recommend Fletcher Jones to my friends as a first class dealership! More
Sales team Issa Nael and Moe Nael were excellent to work with ordering a new Mercedes. Both were personable and easy to talk to. I received exactly what I ordered and felt I was taken care of during the pro with ordering a new Mercedes. Both were personable and easy to talk to. I received exactly what I ordered and felt I was taken care of during the process. More
The Service Advisor, Silvio Castro is fantastic. So personable, knowledgeable, and trustworthy. I know that my cars will be given the best service possible. I can buy a car anywhere, but I only trus So personable, knowledgeable, and trustworthy. I know that my cars will be given the best service possible. I can buy a car anywhere, but I only trust Silvio to maintain it. Thank you! More
What a superb sales experience. Well worth driving up from San Diego to be so well cared for in the purchase of a previously owned GLS. Not only was the car the finest example tha Well worth driving up from San Diego to be so well cared for in the purchase of a previously owned GLS. Not only was the car the finest example that we could find in Southern California, but our Sales Consultant, Pon Shen, was an exceptional person to do business with. The complete way that these folks handled the sale was nothing short of Friendly and absolute First Class all the way! More
Exceptional Service I recently had the pleasure of purchasing Mercedes E350 from Reza Mellati (and Mason), and I must say, the experience was nothing short of outstanding. From the moment I walked int purchasing Mercedes E350 from Reza Mellati (and Mason), and I must say, the experience was nothing short of outstanding. From the moment I walked into the dealership, Reza made me feel welcome and valued. I had purchased my E300 from Reza a few years ago when he worked for Anaheim Mercedes. When it came time to purchase this car, I went looking for Reza and found him at Fletcher Jones. Reza's knowledge of the Mercedes lineup is truly impressive. He took the time to understand my needs, preferences, and budget, and guided me to the perfect vehicle without any pressure. His ability to explain features in an easy-to-understand manner was incredibly helpful and made me feel confident in my decision. What truly stood out was Reza's commitment to ensuring my satisfaction. He and Mason patiently answered all my questions, provided insightful recommendations, and went above and beyond to make the purchasing process smooth and enjoyable. I wholeheartedly recommend Reza Mellati. His professionalism, dedication, and passion for his work set him apart as one of the best in the business. More