Fletcher Jones Motorcars

⭐⭐⭐⭐⭐ 5 Stars I had an amazing experience working with Dean Pontikos at Fletcher Jones Mercedes! He is truly the best salesman in the world—a trusted advisor, mentor, and one of the most knowledgeable and Dean Pontikos at Fletcher Jones Mercedes! He is truly the best salesman in the world—a trusted advisor, mentor, and one of the most knowledgeable and professional salespeople I’ve ever met. Dean ensured that everything in my order was perfect, and the entire process was seamless. The car is absolutely amazing, and I couldn't be happier with my purchase. His expertise and attention to detail made this the best car-buying experience I’ve ever had. I would highly recommend Dean to all my friends, family, and colleagues who are looking to buy a Mercedes-Benz. If you want the best service and a hassle-free experience, Dean is the person to see! Thank you, Dean, for your outstanding service! More

Love this dealership. They are very helpful and make sure you are taken care of They are very helpful and make sure you are taken care of More

I've been buying Mercedes from Fletcher Jones since 1997 and the reason I keep coming back is because of their people like Service Professional, Silvio Castro. You can buy a car anywhere, but if you buy and and the reason I keep coming back is because of their people like Service Professional, Silvio Castro. You can buy a car anywhere, but if you buy and not lease, you know that it's who takes care of it through the years that matters most. Thank you, Silvio! More

Outstanding service and professionalism there at Fletcher Jones. I was greeted by a Sales Manager, Christine, along with my appointed salesman, Noah, to help me check out and test drive the car I was interes Jones. I was greeted by a Sales Manager, Christine, along with my appointed salesman, Noah, to help me check out and test drive the car I was interested in. Although I was only in the market for a used car for my commute, they treated me with the professionalism and respect that they would if I were looking at a brand new Mercedes. Noah was an outstanding young salesman and was very easy to work with. The car I chose was an immaculate 2018 Jaguar in great condition, with low miles, and priced well under blue book and other of the same model Jaguars in the area. Once I made a decision, they sent it to detail at once (though it was already extremely clean), and they got me into finance to wrap up the payment within a few minutes. The longest wait was for the detail to be finished, but it looked fabulous and was worth the wait. I would highly recommend Fletcher Jones to my friends as a first class dealership! More

Sales team Issa Nael and Moe Nael were excellent to work with ordering a new Mercedes. Both were personable and easy to talk to. I received exactly what I ordered and felt I was taken care of during the pro with ordering a new Mercedes. Both were personable and easy to talk to. I received exactly what I ordered and felt I was taken care of during the process. More

The Service Advisor, Silvio Castro is fantastic. So personable, knowledgeable, and trustworthy. I know that my cars will be given the best service possible. I can buy a car anywhere, but I only trus So personable, knowledgeable, and trustworthy. I know that my cars will be given the best service possible. I can buy a car anywhere, but I only trust Silvio to maintain it. Thank you! More

Great experience buying our first Mercedes would definitely recommend and return for any future purchases. definitely recommend and return for any future purchases. More

I get treated like a special customer. My car is now runninng perfect. Professional from start to end. My car is now runninng perfect. Professional from start to end. More

What a superb sales experience. Well worth driving up from San Diego to be so well cared for in the purchase of a previously owned GLS. Not only was the car the finest example tha Well worth driving up from San Diego to be so well cared for in the purchase of a previously owned GLS. Not only was the car the finest example that we could find in Southern California, but our Sales Consultant, Pon Shen, was an exceptional person to do business with. The complete way that these folks handled the sale was nothing short of Friendly and absolute First Class all the way! More

Easy process, up front pricing and delightful staff. Well cared for used cars. So far I’m happy with my purchase. Would recommend at this time. Well cared for used cars. So far I’m happy with my purchase. Would recommend at this time. More