Fletcher Jones Motorcars
Newport Beach, CA
Filter Reviews by Keyword
By Type
Showing 2,411 reviews
Exceptional Service I recently had the pleasure of purchasing Mercedes E350 from Reza Mellati (and Mason), and I must say, the experience was nothing short of outstanding. From the moment I walked int purchasing Mercedes E350 from Reza Mellati (and Mason), and I must say, the experience was nothing short of outstanding. From the moment I walked into the dealership, Reza made me feel welcome and valued. I had purchased my E300 from Reza a few years ago when he worked for Anaheim Mercedes. When it came time to purchase this car, I went looking for Reza and found him at Fletcher Jones. Reza's knowledge of the Mercedes lineup is truly impressive. He took the time to understand my needs, preferences, and budget, and guided me to the perfect vehicle without any pressure. His ability to explain features in an easy-to-understand manner was incredibly helpful and made me feel confident in my decision. What truly stood out was Reza's commitment to ensuring my satisfaction. He and Mason patiently answered all my questions, provided insightful recommendations, and went above and beyond to make the purchasing process smooth and enjoyable. I wholeheartedly recommend Reza Mellati. His professionalism, dedication, and passion for his work set him apart as one of the best in the business. More
Thomas is such a Joy to work with! He is Honest and Professional. Made the Buying Process quick and Enjoyable! Special Thanks to Kevin (UCM)! Amazing People! Great Dealership! He is Honest and Professional. Made the Buying Process quick and Enjoyable! Special Thanks to Kevin (UCM)! Amazing People! Great Dealership! More
I recently purchased a 2024 EQB from Fletcher Jones Mercedes, and I couldn't be happier with my experience! From the moment I walked in, Mike McMullen and his assistant Connor made the entire process s Mercedes, and I couldn't be happier with my experience! From the moment I walked in, Mike McMullen and his assistant Connor made the entire process seamless and enjoyable. Connor was incredibly knowledgeable about the EQB, taking the time to explain all its features and benefits. He listened to my needs and helped me find the perfect fit for my lifestyle. Mike was equally impressive, providing support throughout the process and ensuring that all my questions were answered promptly. Together, they created a welcoming atmosphere that made me feel valued as a customer. I truly appreciate their dedication and expertise, which made my purchase a stress-free experience. I highly recommend Fletcher Jones Mercedes and the fantastic team of Mike and Connor for anyone looking to buy a vehicle! More
It is always a pleasure to work with Max Tohidian. He is friendly, professional, and always makes sure to listen and address your needs. I’ve bought several cars from Max and I always had a great expe He is friendly, professional, and always makes sure to listen and address your needs. I’ve bought several cars from Max and I always had a great experience. Ramsey Jerome in finance is knowledgeable and a fun person to work with. Solid advice. More
Top not service and experience. My service advisor Ronald Broussard was top notch just like his organization. Thanks again for the experience Ronald. Jermaine Harris My service advisor Ronald Broussard was top notch just like his organization. Thanks again for the experience Ronald. Jermaine Harris More