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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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June 18, 2021

Always professional and pleasant. Dennis is the best!!! Always attentive and I don’t feel “rushed”! He has been our Rep fir a few years and has never changed! More

by Mamba8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jun 30, 2021 -

Fletcher Jones Imports responded

Hello, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding Dennis Eich and the many years you have worked with him. We are grateful for your business and please feel welcome to contact us anytime! Kind wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 18, 2021

Jolene J is so professional and friendly. The best service writer ever! Car was serviced and returned at a great time. Very satisfied and glad to know I am gysuch great service More

by Vjh1vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Jun 19, 2021 -

Fletcher Jones Imports responded

Hello Vicki, Thank you for your business and 5 star review! It is wonderful to know of the professional and friendly service you received from Jolene during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

June 17, 2021

Dennis gave me the best costumer service he could give a client .will be back soon for the new tires and Alightment. Thanks for the service. More

by Jesusgarcia0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jun 18, 2021 -

Fletcher Jones Imports responded

Hello Jesus, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Dennis took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Best regards, Your Friends and Family at Fletcher Jones Imports

June 16, 2021

Great Service, friendly and professional Will come back Great Service, friendly and professional Will come back for service again.. just moved to Las Vegas, NV. Location was great and the hours.. thanks More

by kimberlyn.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jun 16, 2021 -

Fletcher Jones Imports responded

Hi Kimberly, Thank you so much for leaving us this amazing 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us! Best Wishes, Your Friends and Family at Fletcher Jones Imports

June 16, 2021

Great service and great customer service Good location nice people and great advisorShadow drivers very nice took me home and back today do you have More

by shahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jun 16, 2021 -

Fletcher Jones Imports responded

Hi Shahr, We greatly appreciate you taking the time to post your 5-star review! Thank you for allowing us the opportunity to earn your business and our team of associates are looking forward to seeing you again at your next scheduled interval. Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

Jun 16, 2021 -

shahr responded

Happy with the service

June 15, 2021

Dennis kept me updated with e mails and service department took video of damage to rear tires. Was informed of work to be done and I was given option of giving permission to have work done to my c More

by Sarret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jun 16, 2021 -

Fletcher Jones Imports responded

Hi Sarret, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visit with Dennis in our service department! It brings us so much joy seeing that Dennis went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion. Our team of associates are looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Fletcher Jones Imports

June 14, 2021

Love the honesty, fast and reliable service. Dennis let’s me know which service is a priority. And Lance shuttle driver was prompt and very friendly. More

by marizasharrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance (shuttle driver) , Dennis Eich
Report | Print
Jun 17, 2021 -

Fletcher Jones Imports responded

Hello, We are truly flattered to have your thoughtful compliments and recommendations for Dennis and Lance! Our team of experts look forward to seeing you again at your next scheduled interval and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 14, 2021

Dave Miller took great care of me. I had some concerns with the brake system and Dave had the knowledge to explain to me in detail. More

by leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Boyle, Dave Miller
Report | Print
Jun 15, 2021 -

Fletcher Jones Imports responded

Hello Leo, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! We look forward to sharing your feedback with Dave and are here for you should you have any questions or Mercedes-Benz needs. All the best, Your Friends and Family at Fletcher Jones Imports

June 13, 2021

Mr. cote he was very nice and helpful about my problems and he did respond me right on time, I’m very happy with him and been my service guy . Thanks mr. cote . God bless. More

by Alexvafaei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jun 14, 2021 -

Fletcher Jones Imports responded

Hello Alex, Thank you so much for leaving us this amazing 5-stars review! It brings us so much joy seeing that Jason Cote was able to assist with getting your vehicle repaired and returned to you all within a timely manner. Our team of associates are looking forward to serving you for many more years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

June 13, 2021

John the service advisor was outstanding, friendly and was able to get me in, I always go to Fletcher Jones always friendly and helpful, will buy my next car from Fletcher Jones More

by Llgr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Jun 14, 2021 -

Fletcher Jones Imports responded

Hello Llgr29, It's really rewarding hearing that John Clough was able to assist with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is grateful to have earned your business and are looking forward to working with you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with now or in the future. All the Best, Your Friends and Family at Fletcher Jones Imports

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