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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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July 15, 2021

Great 👍🏽 dealership and great people. Dennis and all that handled my vehicle. Also appreciate the tow to and from the dealership. That was very helpful More

by Jgoode1ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick (car wash crew leader) and Towing - Darren, Dennis Eich
Report | Print
Jul 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Our team appreciates your business and is delighted to hear you had a positive experience working with Dennis. We look forward to serving you again at your next scheduled service interval and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 15, 2021

I had an issue dealing with tires. I had a nice casual talk with the service manager and he was able to resolve the issue. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 22, 2021 -

Fletcher Jones Imports responded

Hello Nicke, Thank you for taking the time to post your awesome review! We loved to read how well our team of experts attended to your tire concern. Please feel welcome to contact us anytime! Cheers to many happy miles ahead! All of the best, Kimberlee Camargo Reputation and Brand Ambassador

July 14, 2021

Dennis Eich is the best! I highly recommend him and fletcher jones dealerships. Great service level and professionalism that made my experience a wonderful one . More

by Tellesv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 20, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the kind rating! Dennis and our team at Fletcher Jones Imports look forward to assisting you with all of your Mercedes-Benz needs! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 14, 2021

Very helpful on a holiday weekend when it was much needed. I was give a loaner since the punctured tire was not in stock. Thank More

by beverly.neyland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jul 15, 2021 -

Fletcher Jones Imports responded

Hi Beverly, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Well wishes, Your Friends and Family at Fletcher Jones Imports

July 13, 2021

I always receive the best service from the advisors at Fletcher Jones. The service area is always clean and accommodating. Thanks guys I appreciate the experience More

by Gogigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Dave Miller, LaRoyne Brown
Report | Print
Jul 14, 2021 -

Fletcher Jones Imports responded

Hi Gigi, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear that you always are met with the best customer service from our team! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

July 13, 2021

Great service. Always available. They make you feel important. They are always helpful and attentive. They give you peace of mind and resolved all issues. More

by rgsy1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 14, 2021 -

Fletcher Jones Imports responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Best, Your Friends and Family at Fletcher Jones Imports

July 10, 2021

Customer service was excellent! Drop off and pick up of my vehicle was very smooth, my car was shiny clean also amazingly clean inside also More

by lree0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 12, 2021 -

Fletcher Jones Imports responded

Hello, Our team is flattered to know that your recent pick- up and delivery experience was nothing short of extraordinary and we truly appreciate you complementing our commitment to ensure the safety of both our team and our guests! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Warmest regards, Your Friends and Family at Fletcher Jones Imports

July 08, 2021

Dennis EichProfessional, Friendly and always Dennis Eich Professional, Friendly and always helpful. Glad you have him on your team Dennis is always helpful and very knowledgeable about my ve More

by raymakuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 09, 2021 -

Fletcher Jones Imports responded

Hi Ray, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Dennis Eich is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! All the best, Your Friends and Family at Fletcher Jones Imports

July 07, 2021

Two words…Dennis Eich! He has been my service advisor for more than 20 years. I trust him completely! He makes sure my cars are well taken care of! More

by laurajhtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 21, 2021 -

Fletcher Jones Imports responded

Hello Laura, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sentiments regarding Dennis Eich and the many years you have worked with him. Thank you for being a valued and loyal part of our Fletcher Jones family! Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 07, 2021

Always a pleasure coming in to drop off my car for service. Everyone is professional and very helpful. All my concerns are taken care of. More

by cindypike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 07, 2021 -

Fletcher Jones Imports responded

Hi Cindy, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that LaRoyne took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Warm regards, Your Friends and Family at Fletcher Jones Imports

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