Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

Sort by
July 20, 2021

Van Larrison as always was a wonderful help.My husband Van Larrison as always was a wonderful help. My husband Norman Ty and I have relied on Van many years Best ever . Kyle also Mercedes More

by Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin
Report | Print
Jul 21, 2021 -

Fletcher Jones Imports responded

Hello, We absolutely value your business and so very grateful to see your kind recommendations! Thank you for the opportunity to serve you! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 17, 2021

Great siverice and very helpful 👍 The service writer Got me in-and-out quickly with some great customer service And set an appointment for my next time to come there More

by stover24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 19, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for allowing our team at Fletcher Jones Motorcars the opportunity to earn your business! We couldn't be more pleased to have such genuine five star regards for LaRoyne and our service team! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your Friends and Family at Fletcher Jones Imports

July 17, 2021

I was assisted by Jason and Azalea. Your staff is amazing, very courteous and helpful. Your Service Department is efficient and prompt in finding any problems with my car. More

by Ree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azalea Hann, Doris Newton, Jason Cote
Report | Print
Jul 19, 2021 -

Fletcher Jones Imports responded

Hi Ree, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your courteous and helpful service you had with Jason and Azalea is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Warm regards, Your Friends and Family at Fletcher Jones Imports

July 17, 2021

Small dealership people were nice. I liked the waiting room the lady who runs the snack bar was really nice. They washed my car that was great More

by eacosta01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Jul 19, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for your business & the 5 star rating! The team at Fletcher Jones Imports would like to thank you for kind compliments for our service team and are elated to hear that our snack bar served you well! We look forward to serving you again at your next scheduled maintenance interval. Take care, Your Friends and Family at Fletcher Jones Imports

July 17, 2021

Dave is exceptional ! He’s efficient ,kind and has great recommendations regarding service . He is such a pleasure to deal with . He makes the service process seem effortless . Dave is a great asset to the More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Jul 19, 2021 -

Fletcher Jones Imports responded

Hi Debbie, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly efficient, kind and effortless service you experienced during your visit with Dave. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Happy Driving! Your Friends and Family at Fletcher Jones Imports

July 17, 2021

professional, caring, honest, very freindly clean and comfortable place, pricing fair Service advisor was great he explained everything, answered all of my questions and took the time with me I needed t More

by csg51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
Report | Print
Jul 19, 2021 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports to attend to your service needs! Our team appreciates your business and is delighted to hear you had a caring, honest, friendly, and comfortable experience working with our team! We look forward to serving you again at your next scheduled service interval. Take care, Your Friends and Family at Fletcher Jones Imports

July 16, 2021

Dennis Eich is a great service advisor.He takes the time to understand the situation and he makes sure it is corrected properly. He is a great representative of Fletcher. More

by Mimijk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jul 22, 2021 -

Fletcher Jones Imports responded

Hello, Your future recommendations for Dennis Eich mean the world to us! Thank you for sharing your kind review! Going above and beyond is deep within our culture, and Dennis is certainly a shining example of someone who cares about the experiences they deliver every single day. We wish you many happy miles ahead! All the best, Kimberlee Camargo Reputation and Brand Ambassador

July 16, 2021

LaRoyne Brown my service advisor is outstanding. He keeps you informed of your service and repairs in a timely an efficient manner. This dealership is outstanding with great people who teats you with respect More

by Lollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Jul 17, 2021 -

Fletcher Jones Imports responded

Hi Lollie, Our team at Fletcher Jones Imports is truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your compliments for our dealership and are excited to share your amazing feedback with LaRoyne! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! Take care, Your Friends and Family at Fletcher Jones Imports

July 16, 2021

Danielle Kelley greeted us when I had a hose break and took care to get the car fixed and ready in record time.. thank her and your staff for good service. We arrived back in Arizona yesterday after picki More

by judymartin2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Jul 17, 2021 -

Fletcher Jones Imports responded

Hi Judy, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Danielle. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Imports are here for you should you be in the area again! All the best, Your Friends and Family at Fletcher Jones Imports

Jul 17, 2021 -

judymartin2010 responded

Thank you for great service

Jul 17, 2021 -

judymartin2010 responded

Thank you enough already

July 16, 2021

I used to think my MB service experience in Texas was unbeatable. But the last 4 years at FJ have even topped them. Thanks Jason! More

by CommishJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Jul 17, 2021 -

Fletcher Jones Imports responded

Hello, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Jason and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Warmest regards, Your Friends and Family at Fletcher Jones Imports

1
...
32
33
34
...
154