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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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April 13, 2023

The workers are very good at what they do. My car is in good shape thanks to the good work that is done. La Royne does a good job. More

by jazzijerrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Apr 13, 2023 -

jazzijerrie responded

The car is in good shape. So far so good. Laroyne did a good job in making sure that the work was completed as needed. He made sure that I had a way to get home while the work was completed. The car appears to be in good shape.

March 11, 2023

My experience at Fletcher Jones was exceptional as always. LaRoyne is amazing to work with and addressed all my needs relating to my vehicle. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Mar 21, 2023 -

Fletcher Jones Imports responded

Hello Sarah, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about the exceptional experience with LaRoyne. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

February 16, 2023

I have nothing but praise for Dennis and your team of service experts. They have always taken great care of me. I will be a loyal customer for life. More

by lare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dennis Eich
Report | Print
Feb 24, 2023 -

Fletcher Jones Imports responded

Hi Lare, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visit with Dennis and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

February 01, 2023

This is a very nice beautiful dealership. The staff are very professional and they treat you good. More

by Donniewalters88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Feb 02, 2023 -

Fletcher Jones Imports responded

Hi Donniewalters88, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 21, 2023

Nobody takes better care of my Mercedes that your service department. My service advisor, Dennis Eich is the best. More

by lare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Jan 23, 2023 -

Fletcher Jones Imports responded

Hi lare, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

January 10, 2023

I am 64 years old and have been buying cars and using service departments for a long time. I must say the Service Manager here a Fletcher Jones Mercedes went far beyond in satisfying my expectations. I More

by vildee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stark
Report | Print
Jan 11, 2023 -

Fletcher Jones Imports responded

Hi Vildee, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your experience with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

December 22, 2022

This is a great friendly place to deal with with honesty and integrity. Keep it up and Thank you More

by csg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Dec 23, 2022 -

Fletcher Jones Imports responded

Hi csg, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Fletcher Jones Imports

November 18, 2022

I have had a relationship with MB for almost 30 years starting from MB of Memphis, then Collierville and then Fletcher Jones in Vegas and Henderson. I have had great service advisors over these years, bu More

by Kenedmunds54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Winograd, Dennis Eich, Dave Miller
Report | Print
Nov 19, 2022 -

Fletcher Jones Imports responded

Hi Kenedmunds54, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear that Dave Miller was able to assist and provide you with outstanding service throughout your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We look forward to serving you again at your next scheduled service interval. Best wishes, Your Friends and Family at Fletcher Jones Imports

November 17, 2022

Jason Cortez very professional, knowledgeable, take good care all my Mercedes benz cars almost 5 years, truly recommend fir anyone looking for service adviser at Fletcher Jones Mercedes dealership at Sahar More

by nurdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason cotez , Jason Cote
Report | Print
Nov 17, 2022 -

Fletcher Jones Imports responded

Hi Nurdin, The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Jason has always been helpful and knowledgeable. We are grateful for your business and we look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Fletcher Jones Imports

November 04, 2022

The service at this dealership is excellent. I love the pick up and delivery feature. More

by Susan Pasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 09, 2022 -

Fletcher Jones Imports responded

Hi Susan, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Fletcher Jones Imports

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