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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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September 30, 2021

Danielle was very professional and helpful. She explained everything in detail. I am very happy with her service. More

by Ericaonelove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Oct 01, 2021 -

Fletcher Jones Imports responded

Hi Ericaonelove, It's really rewarding hearing that Danielle was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Imports

September 30, 2021

Dennis and Curtis you gys are the best, you always give me the best advice and service Thank you Eddy Pinto More

by eddyppinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 01, 2021 -

Fletcher Jones Imports responded

Hello Eddyppinto, We greatly appreciate you taking the time to post your 5-stars rating! It's wonderful to hear that both Dennis and Curtis delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Fletcher Jones Imports

September 29, 2021

My advisor LaRoyne was great and very helpful.I did a My advisor LaRoyne was great and very helpful. I did a battery replacement and my experience for this issue was good. It was just a bit expensive. More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 20, 2021 -

Fletcher Jones Imports responded

Hello Ace, Thank you for your business and helpful insight as we will continue to do our very best to offer competitive pricing with in our market to ensure you receive the most valuable service for your Mercedes-Benz. Your genuine recommendations for LaRoyne mean the world to us and we hope if you have any outstanding questions you will always feel welcome to contact us. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

September 29, 2021

Working with Danielle is always pleasant and personable. I trust this dealership to care for my car. More

by Cass1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My driver who took me home was great., Danielle Kerley
Report | Print
Sep 29, 2021 -

Fletcher Jones Imports responded

Hi Cass, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Danielle took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. We are here for you should you have any questions or further Mercedes-Benz needs. Kind regards, Your Friends and Family at Fletcher Jones Imports

September 27, 2021

John Clough explained my problem extremely well and provided the best possible approach to it. He was highly professional and courteous. My car is nearly thirteen years old, and it has been serviced on More

by john.unrue
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 29, 2021 -

Fletcher Jones Imports responded

Hi John, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for John Clough and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you over the 13 years and always feel welcome to contact us anytime! Best regards, Your Friends and Family at Fletcher Jones Imports

September 26, 2021

Everybody is Very Professional! Service very good. And Jolene Jimerson is a very nice lady.see you next year. More

by karenbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Sep 28, 2021 -

Fletcher Jones Imports responded

Hi Karen, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the professional and nice service you experienced during your visit with Jolene. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best regards, Your Friends and Family at Fletcher Jones Imports

September 26, 2021

John was waiting for me when I got there and greeted me. He was very professional and trying to accommodate me. He is a good man and knowledgeable in his work. I give him A Plus. Thank you More

by Yazdani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 27, 2021 -

Yazdani responded

Great people and professional.

September 24, 2021

It was a 1st time visit for me, customer service is World Class! Thank You More

by tina_can2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi Tina, Welcome to Fletcher Jones Imports! We appreciate you taking the time to leave us your 5 star review and are elated to know you received WORLD CLASS service from our team! We look forward to serving you again at your next scheduled maintenance interval. Warm regards, Your Friends and Family at Fletcher Jones Imports

September 24, 2021

Easy contact ,straight quote ,no surprises ,very friendly advisor , ON TIME REDELIVERY !!can not give you a rate for the work quality because did not drive the car more than 10 blocks . More

by Arey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Mercedes-Benz needs! Best, Your Friends and Family at Fletcher Jones Imports

September 23, 2021

Laroyne always treats me well and takes care of my car. He always communicates and updates me throughout the process. More

by Melvegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Kamron Garrett, LaRoyne Brown
Report | Print
Sep 25, 2021 -

Fletcher Jones Imports responded

Hi Mel, Thank you for allowing our team at Fletcher Jones Imports the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! LaRoyne and our team of associates look forward to serving you again at your next scheduled maintenance interval. Best, Your Friends and Family at Fletcher Jones Imports

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