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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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October 12, 2021

Knowledgeable concerned courteous services done quickly. Clean and comfortable facilities. Always feel welcome and not rushed More

by Cams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi Cams, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you back. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

Service is excellent as always. There’s never a problem when I go to Fletcher Jones Mercedes on Sahara. More

by Cbaskerville25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi Cbaskerville25, Thank you for allowing Sahara the privilege to earn your business and attend to your service needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

Very organized, all staff very friendly and helpful. Especially the person driving the valet pick up truck and Dave Miller. More

by mupshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person driving valet flatbed, Dave Miller
Report | Print
Oct 12, 2021 -

Fletcher Jones Imports responded

Hi Mupshell, Thank you so much for your awesome review and 5-stars rating! It's amazing hearing that Dave Miller went above and beyond with getting your vehicle repaired and returned to you all within a timely manner. Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

October 12, 2021

I have been totally please with ownership of this vehicle and the way the dealership has responded to my inquiries. More

by Gjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Oct 13, 2021 -

Fletcher Jones Imports responded

Hello Gjames, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 11, 2021

Thank you Victoria Hamza for your excellent Service!Surpassed my Expectations and Customer Service provided More

by DeniseR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Hamza, John Clough, Alexander Adibi, Michael Nedelcu
Report | Print
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Denise R, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Victoria Hamza and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 10, 2021

Easy and effortless to get my car serviced. Jolene was great! This dealership continually provides exemplary customer service. They are informative, efficient and courteous. Their professionalism and de More

by hldemasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Babin, Jolene Jimerson
Report | Print
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Hldemasi, Thank you for allowing Jolene the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 09, 2021

Nice Place, well run and really liked the free ride service! the Customer area was nice and clean. More

by wayne7409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Report | Print
Oct 11, 2021 -

Fletcher Jones Imports responded

Hello Wayne, Thank you for being a valued part of our Fletcher Jones family! Your kind comments about our service team show our dedication in providing world-class Mercedes-Benz Service experiences! Looking forward to your next scheduled service visit with us! Best, Kimberlee Camargo Reputation and Brand Ambassador

October 09, 2021

Service advisor Dennis Eich always exceed expectations. Highly recommend him for employee of the month/year More

by gtmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 11, 2021 -

Fletcher Jones Imports responded

Hi Gtmontoya, It's really rewarding hearing that Dennis Eich was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Service was great from beginning to finish. Coming from a different area I was hesitant but everything was great! More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 08, 2021 -

Fletcher Jones Imports responded

Hello Jose, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Imports

October 08, 2021

Have been a customer for many years and being a single woman, I depend on Dennis Eich and Fletcher-Jones to make sure my car is safe and running well. More

by kgricci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 08, 2021 -

Fletcher Jones Imports responded

Hi Kgricci, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Dennis Eich. Thank you for allowing Dennis the privilege to earn your business and attend to your service needs! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is looking forward to assisting you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

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