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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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October 16, 2021

Excellent customer service from Laroyne and the service team as always. Fletcher Jones is the best. More

by Jeff-hargrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Oct 16, 2021 -

Fletcher Jones Imports responded

Hello Jeff-Hargrove, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with LaRoyne and appreciate you complimenting our level of professionalism. Thank you for allowing LaRoyne the privilege to earn your business and attend to your service needs! Our team is looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Imports

October 16, 2021

Good service in a timely manner, also provided a ride for me from my home. More

by Phrocks2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Oct 18, 2021 -

Fletcher Jones Imports responded

Hi Phrocks2002, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. It brings us so much joy hearing that our team went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Fletcher Jones Imports

October 16, 2021

Josh is an excellent service tech. The dealership is very clean and highly organized thanks More

by Bruce11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Report | Print
Oct 18, 2021 -

Fletcher Jones Imports responded

Hello Bruce11, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Josh and appreciate you complimenting our level of professionalism. We're extremely grateful for you allowing Josh the privilege to earn your business and attend to your service needs! Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 15, 2021

Truly exceptional indeed. I had a very good experience with the service department team who really did an outstanding job taking care of my GLE 350. Loaner car crew thank you for your assistance your posi More

by jmdelponso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hi Jmdelponso, We greatly appreciate you leaving us this amazing 5-stars review! Thank you for allowing Dennis Eich the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Imports

October 15, 2021

Great staff & service! It was my first visit & I will definitely be back in the future. More

by bmf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry, Dave Miller
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hi Bmf01, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

October 15, 2021

Professional, efficient, courteous, knowledgeable. Answered all my questions in helpful and practical way. No sales pressure for ups or extras. More

by temmitt7777
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hi Temmitt7777, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! All the Best, Your Friends and Family at Fletcher Jones Imports

October 15, 2021

Dennis Eich is the best. My car is always in good hands and so am I. Thank you. More

by Ginette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hi Ginette, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit with Dennis Eich! We're so glad to hear you enjoyed Dennis' work! We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. Warm Wishes, Your Friends and Family at Fletcher Jones Imports

October 14, 2021

Our vehicle was brought in for a re-call modification which required multiple days to resolve. In addition, the rear view camera had just stop working. We were provided a loaner car which allowed us to More

by ralphutterback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hello Ralphutterback, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It's wonderful to hear Dave Miller assisted with getting your vehicle repaired and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Imports

October 14, 2021

Your staff was extremely friendly and helpful I had a wonderful experience going to your dealership from the shuttle drivers service writer and cashier I would recommend your dealership More

by rangerfansamiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hi Rangerfansamiam, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

October 14, 2021

Dave Miller handled my urgency of needing my car repaired and returned to me the same day after it was towed in. I appreciated his expedience and constant communication throughout. More

by joeskater93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyia (receptionist), Dave Miller
Report | Print
Oct 15, 2021 -

Fletcher Jones Imports responded

Hello Joeskater93, Thank you for the opportunity to serve you! It's really rewarding hearing that Dave Miller assisted with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

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