Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Fletcher Jones Imports - Service Center
Las Vegas, NV
1,537 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,537 Reviews of Fletcher Jones Imports - Service Center
Sort by
February 08, 2016
Regular Oil Change Great service! Employees took time and explained the whole process! I felt my car was in good hands. My car came out looking brand new and I couldn't Great service! Employees took time and explained the whole process! I felt my car was in good hands. My car came out looking brand new and I couldn't have been happier! More
by Lekarc
Employees Worked With
Dennis Eich
February 03, 2016
It was great Dennis my service person is alway good, friendly and knowledgeable. He always let me know in advance how much my car is going to cost before work is Dennis my service person is alway good, friendly and knowledgeable. He always let me know in advance how much my car is going to cost before work is done. I also enjoy getting into a clean car when my service is complete. More
by Tsj
Employees Worked With
Dennis was the only person I personally worked with, Dennis Eich
February 03, 2016
Great Experience Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy ownin Everytime I am at FJ Mercedes Benz I am amazed with how friendly and helpful everyone is. Dave Fast is the greatest Service Rep! I am very happy owning my Mercedes and knowing when my car needs Service it is going to get the best care possible. Thank You! More
by MBPassword2016
Employees Worked With
Dave Fast
February 02, 2016
It's Really the Best or Nothing We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer We came for our Slk's regular oil change maintenance and have a minor repair which was done as promised and efficiently. Our Service Advisor Spencer Kaplan is the man behind our service request. As always,him and his team delivered excellent service and we can count on that as they are very dependable and professional! Thank you for delivering the bestest service or nothing! More power and keep it up! More
by Bombshelldmp
Employees Worked With
Spencer Kaplan
January 30, 2016
Great service Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next servi Jason is friendly . Car was done on time . The lounge is clean and comfortable. The price of oil chang is responsible. I will come back for next service. More
by Mica99
Employees Worked With
jason cote
January 28, 2016
Warranty repair Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! Quick and friendly service! Dennis is great to work with, I would recommend this dealership for service! free coffee too and free car washes too! More
by hsagalow
Employees Worked With
Dennis Eich
January 23, 2016
B-1 service happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. happy and contented, we are always please to the services rendered to us, we've been a mercedes benz family for a long time. the staff are great. More
by Mr D
Employees Worked With
Josh Singer
January 20, 2016
as always, service is great! I arrive, the lady that greets you at the gate is so nice. Ryan is completely efficient and so nice. I would keep coming back because of him. Then I g I arrive, the lady that greets you at the gate is so nice. Ryan is completely efficient and so nice. I would keep coming back because of him. Then I got a loaner and Cheryl helped me. What a pleasant person. I had a great chat with her! More
by Danibixler
Employees Worked With
Cheryl at car loaner counter wonderful as is Ryan , Ryan Cross
January 20, 2016
Exceptional Service I have been going to this location for approximately 2 years. The very first experience I had was exceptional and I have trusted them ever since. Ryan I have been going to this location for approximately 2 years. The very first experience I had was exceptional and I have trusted them ever since. Ryan Cross is the absolute best he is very thorough, he tries to resolve all of my concerns even if it means having me talk the mechanic myself. . His customer service skills tells me that he puts me first all the times. He is a good listener, he empathizes and always have a solution. He is very very good at communicating so there is nothing hidden or unexpected at any point. He just make his job seem so easy. I told my sister that I will always drive a Mercedes because of the exceptional service I have experience at Fletcher Jones Imports-West Sahara. We are like family they always look out for me and my car. Totally Impressive. More
by Anonoymous
Employees Worked With
Ryan Cross
January 19, 2016
Good service 5 stars for Ryan cross good care for a Fews year now I'm very happy with him I have ml320 he's keeps it running like new 5 stars for Ryan cross good care for a Fews year now I'm very happy with him I have ml320 he's keeps it running like new More
by sarju702
Employees Worked With
Ryan Cross
