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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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November 11, 2021

they exceed expectations every time we have our car serviced by Fletcher Jones Mercedes Imports. More

by MarkowNet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello MarkowNet, Thank you for coming in and taking the time with us. We're so glad to hear of your wonderful service appointment. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

Nov 11, 2021 -

MarkowNet responded

They are the best in all respects.

Nov 11, 2021 -

MarkowNet responded

Flecher Jones is the best in all respects.

November 11, 2021

Always get great service, above and beyond my expectations. Feel confident my vehicle is up specs for worry free travel More

by zpatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with us. We are so glad to hear your service visit was great and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Jason is the best service rep. I will always go back for my car’s maintenance. More

by yaltina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Hoff, Jason Cote
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello Yaltina, Thank you for coming in for service. We are so glad it went well and that we will be seeing you again. We look forward to it! Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

Customer service is great and they are very friendly. They care about the customer and what they need More

by golenazm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in! We are so glad to hear your review. We strive for excellent customer service and I am glad we got that for you. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 10, 2021

I always use this dealer to fix my car they always do the job right the first time . They have great customer service More

by GTBTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Krista Alshouse, Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We're so glad to hear that your service visit went well! We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 09, 2021

My car had given a warning that the Battery was low. I was able to see a technician on the same day that I called. Between Rex Babin and David Miller my problem was resolved satisfactorily. More

by mizmarie1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Babin , Jason Cote, Dave Miller
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in for service. We are pleased to hear that you got in the same day and that Rex and David were able to get your battery changed that same day. We look forward to serving you again in the future. Best, Your friends and family at Audi Fletcher Jones

November 09, 2021

I’m live in Los Angeles I get the accident on LV.So I’m live in Los Angeles I get the accident on LV. So your service is very excellent And great job of Nicholas Stark Thanks thanks More

by Fabicollection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Stark
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! We're so happy to hear that our Las Vegas location was able to quickly accommodate you while you were on the road. We're all happy you're okay! Best, Your friends and family at Fletcher Jones Imports

November 07, 2021

It was our first time at this dealership. We needed service and it was an exceptional experience! While picking up our car we saw another car we were interested in. We gave the salesman the information More

by TracyG
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez, Dave Miller
Report | Print
Nov 20, 2021 -

Fletcher Jones Imports responded

Hi Tracy, Thank you for being a valued guest and sharing such helpful feedback. I am truly disheartened to read about the expected call and would like to offer my assistance. Please feel welcome to contact me as your complete satisfaction is important to us. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

November 07, 2021

Estimated time was correct on the oil change, but it’s sad that the coffee shop was closed on Saturday. More

by Angelica0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 16, 2021 -

Fletcher Jones Imports responded

Hello Angelica, Thank you for being a valued Guest at Fletcher Jones Imports. We sincerely apologize for any inconveniences during your recent visit and have communicated your feedback with the necessary parties. It is our greatest hope to welcome you back for your next scheduled service and provide you the world class service we are known for. Please feel welcome to contact us if we may be of assistance. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

November 06, 2021

All good. I was glad to be able to get a loaner car because a part was needed to be ordered for a repair. More

by duncanrugbydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 07, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We're so pleased to hear you were appropriately accommodated and that it was a smooth process! We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

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