Back

Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

Sort by
March 08, 2018

Excellent Job Yet Again Fletcher Jones always takes great care of me, Jason is an awesome service writer and I cannot recommend them enough. Whatever I need is taken care of More

by Ben Nadig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello Ben, Thank you for sharing some feedback with us. It is so wonderful to hear that your time here at Fletcher Jones Imports working with Jason and our service team was an amazing one. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

March 08, 2018

A Service Dave Fast was a pleasure to work with. Very nice and professional. He made service recommendations but was not pushy like past service advisors. Loved More

by Cargirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your valuable feedback and were so glad to hear that your experience working with Dave was an exceptional one. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

March 07, 2018

Outstanding and exceptional Recommend this dealership to anyone Great service and help Quick to respond to my problem and willing to fix it as soon as possible I believe I am More

by Thunderbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your valuable feedback! It is so wonderful to see that John continues to exceed your expectations of quality service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

March 07, 2018

Completely Satisfied Had me vehicle serviced at Fletcher Jones with Ryan Cross as my service advisor, check in was quick, rental car processing was quick and easy, and my More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Soto, Ryan Cross
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello Jim, We truly appreciate you taking some time to share your feedback with us. It is such a pleasure to see that our team continues to exceed your expectations of quality service and we look forward to many more years together. -Azalea Hann, Client Relations Manager

March 06, 2018

Quality service from luxury dealer This dealership is always at the top of their game. I've never had a bad service experience. They are organized and friendly. The work on my vehicle i More

by MercedesEnthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share your feedback with us. It is so wonderful to hear that our team continues to be communicative and assist you in providing a quality service experience time and time again. Your recommendations are truly appreciated. Kind Regards, Tashi Scott , Guest Experience Advisor

March 06, 2018

Very Conscientious. I have been coming here since the Sprinter location opened and have always been treated fairly and very well, I would not hesitate to recommend to any More

by Alan Girdlestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 07, 2018 -

Fletcher Jones Imports responded

Hi Alan, Thank you for your feedback. Our team was so happy to hear that your experience here at Fletcher Jones Imports has been an exceptional one. We look forward to your next visit with us. -Krista Alshouse, Client Relations Manager

March 05, 2018

Always there for you I have to say if your car has a problem they stand by and make sure it gets fixed...they have always been there to make sure I was completely satisfie More

by sharlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry and Daniel the lead in service, Shai Winograd, Ivan Hoff, Dennis Eich, Guest Relations
Mar 05, 2018 -

Fletcher Jones Imports responded

Hello Sharlene, Thank you for sharing some feedback with us. Our team was so pleased to hear that we exceeded your expectations of a first class experience through and through. We look forward to working with you for many more years to come. -Azalea Hann, Client Relations Manager

March 04, 2018

Dennis Eich is the best!!! I’m on my 5th Mercedes and Dennis has given above and beyond customer service!!! I am always getting the best advice on any service needs and given th More

by Cindys2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 05, 2018 -

Fletcher Jones Imports responded

Hi Cindy, We truly appreciate you taking some time to share your feedback. It is such a great pleasure to see that Dennis continues to exceed your expectations of quality service and care with every visit. We look forward to seeing you again. -Krista Alshouse, Client Relations Manager

March 02, 2018

Excellent Service Dave Fast is the best service writer I have had the privilege of work with. He has been taking care of my wife's Mercedes for 15+ Years! He is a great More

by CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Mar 05, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. Our service team was so happy to hear of your glowing words. We look forward to many more years together. -Azalea Hann, Client Relations Manager

March 02, 2018

Excellent Dennis was very helpful and attentive and I was very satisfied with the service I was taken in as soon as I got there and attended to immediately More

by Dsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 02, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and it is so wonderful to hear that Dennis took such wonderful care of both you and your vehicle. We look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

...
126
...