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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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March 17, 2018

Quick and friendly Dennis and the whole team got us in and out the same day for our B service. The loaner car team was also great as was the cashier. More

by Craig92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 19, 2018 -

Fletcher Jones Imports responded

Hello Craig, We appreciate your feedback and are so pleased to hear about your visit with us being an exceptional one. We are always looking to enhance your experience, please feel free to contact us if we can assist any further. Kind Regards, Tashi Scott - Guest Experience Advisor

March 15, 2018

Inspection Dennis was extremely nice and took care of all of my worries! I left a very happy customer and in a timely matter! Dennis always takes such great care More

by ashley_miele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 16, 2018 -

Fletcher Jones Imports responded

Hi Ashley, We appreciate your feedback and are so excited to hear that your time working with Dennis and our service team was an exceptional one. We look very forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 12, 2018

Great Service Great Service... Friendly People... Good Vibes... Now all I need is for one of those Beautiful cars, to be donated to me... Laughing out Loud More

by GreenMachine101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri, Rex Babin
Mar 13, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is such a pleasure to hear that your experience working with our team has been an exceptional one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 11, 2018

Service I was overwhelmed and very happy in my experience this is the best dealership ever. They really take good care of me about my car was excellent servic More

by Marky1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 12, 2018 -

Fletcher Jones Imports responded

Hi Marky, We were so pleased to see that John continues to impress and exceed your expectations of a first class experience. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

March 11, 2018

Brake service Service team was able to diagnose the problem and was able to fix it. The job was timely. Thank you John for the excellent service More

by Mercedes vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 12, 2018 -

Fletcher Jones Imports responded

Hello, We'd like to thank you for sharing some feedback about your recent visit here at Fletcher Jones Imports. It is so wonderful to see that John provided both you and your vehicle with the most exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

March 10, 2018

Very Satisfied with the service All your employees are very helpful and accommodating. Dave Fast was exceptionally helpful with all our needs. He is very nice and professional. Flet More

by RaulTess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Mar 12, 2018 -

Fletcher Jones Imports responded

Hello Raul, We truly appreciate your feedback and were so happy to see that your experience working with Dave and our service team has been an incredible one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 09, 2018

Great !!!! I had a nail in my tire. John and his team of techs replaced my tire quickly. I was in and out within an hour without an appointment. More

by Reese’s pieces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 12, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share some feedback with us. Our service team works diligently to ensure our guests leave with their vehicles back in tip top shape. It is such a pleasure to see that Dave provided you with a quick fix and got you back on the road. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 08, 2018

Service Had an excellent experience. Dave Fast is a great service writer. He took care of all my service items. I would definitely go back to this dealership More

by GTBTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and were so glad to hear that Dave provided you with such an excellent service experience here. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 08, 2018

Great service! I had to bring my C63 in for service anyway, but I wouldn't take it anywhere but Fletcher Jones on Sahara. They've become my friends through the year More

by Laotour99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. Our service team was so happy to hear that your experience working with us over the years has been an incredible one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 08, 2018

Oil leak Dennis Eich took care of the issues on my Mercedes. He contacted the Extended Warranty company, had them inspect my car and then scheduled it for rep More

by steirers2
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 09, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your experience here at Fletcher Jones Imports. We are so pleased to see that Dennis took such wonderful care of both you and your vehicle. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

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