Fletcher Jones Imports - Service Center

Above and beyond The service department exceeds my expectations on any visit. They take the time to do what is needed, and do their best to ensure that everything is d The service department exceeds my expectations on any visit. They take the time to do what is needed, and do their best to ensure that everything is done by the book. More

Hood wouldn't close Dave got it in and fixed within 1 hour Great service Dave is the beat service analyst I have ever had (14 years of previous Mercedes experience befo Dave got it in and fixed within 1 hour Great service Dave is the beat service analyst I have ever had (14 years of previous Mercedes experience before Dave More

First Timer Car was serviced in timely manner , service was what I hoped it would be. Car was taken immediately for service . The whole experience was satisfying Car was serviced in timely manner , service was what I hoped it would be. Car was taken immediately for service . The whole experience was satisfying . More

My experience Got in and out (to return loaner) in 15 minutes. This was on a busy Friday. No charge because we had worked on same issue previously. More than fair. Got in and out (to return loaner) in 15 minutes. This was on a busy Friday. No charge because we had worked on same issue previously. More than fair. Enough said. More

Service B Service adivser Dennis was great, kept updating me what was going on. Took time to explain everything. Great experience overall. Transportation was p Service adivser Dennis was great, kept updating me what was going on. Took time to explain everything. Great experience overall. Transportation was prompt. Ty Dennis. You the BEST! More

Excellent service on timely manner.. John Sarantidis is excellent in dealing with issue He did take care of it right away.Im very satisfied with it...Hurray to him.,, I did my 20 to John Sarantidis is excellent in dealing with issue He did take care of it right away.Im very satisfied with it...Hurray to him.,, I did my 20 to 25 thousand miles,change oil and I told him about the error in my side mirror,and change the cord for my charger in my car.I still need to return my car for some recall,I will try to have another appointment next time cause I have to leave my car for a while to have the recall check..The rest of the issue is done.,, More

Was very rewarding experience Agent Dennis Eich was exception ly courtiers helpful. The device on my car was done in a timely fashion. Will continue to get service here The car w Agent Dennis Eich was exception ly courtiers helpful. The device on my car was done in a timely fashion. Will continue to get service here The car was very clean. More

Always exceptional!! Dennis takes the time to find out my concerns and always keeps in touch about the status of my car! I can't imagine taking my car to anyone else:) Dennis takes the time to find out my concerns and always keeps in touch about the status of my car! I can't imagine taking my car to anyone else:) More

Excellent service Jason Cote always gives us excellent service. He is very professional and patient in answering all my questions. He’s always willing to give assistan Jason Cote always gives us excellent service. He is very professional and patient in answering all my questions. He’s always willing to give assistance anytime I need it. I’m so lucky to be assigned to him. More

Good experience Everyone is extremely efficient. Dennis is friendly and knowlegable as well as very helpful. From entering to leaving all went well and smoothly. C Everyone is extremely efficient. Dennis is friendly and knowlegable as well as very helpful. From entering to leaving all went well and smoothly. Car seems fine right now. More