Fletcher Jones Imports - Service Center

First Regularly Scheduled Maintenance appointment I had my first regularly scheduled maintenance appointment recently and was very pleased with the service and length of wait time. My friends at Flet I had my first regularly scheduled maintenance appointment recently and was very pleased with the service and length of wait time. My friends at Fletcher Jones Imports really do put the customer first! Excellent customer service. More

Service Oil Change i visited this dealership for a routine oil change. John showed exceptional customer service and I was out in a very timely manner. Looking forward i visited this dealership for a routine oil change. John showed exceptional customer service and I was out in a very timely manner. Looking forward for my next visit More

Always a great experience at Fletcher Jones . From purchasing a beautiful Mercedes with the help of Jay Fields who is one exceptional salesman who goes the extra mile to make sure that you get . From purchasing a beautiful Mercedes with the help of Jay Fields who is one exceptional salesman who goes the extra mile to make sure that you get what you want at the price you want to pay . I love that the finance department Ian Hoff Guided me in the right direction and did not have a high-pressure and sales mentality when it comes to the extras . This led to me buy an extended warranty and service package because of his knowledge and assistance. At The service department everyone is very friendly and accommodating and Ryan Cross always Makes sure that my car is serviced in a complete an expedited fashion. More

Service is always done on time. Jason Cote filled in for my regular service rep, who was taking a few vacation days, and did an outstanding job. He immediately understood what I n Jason Cote filled in for my regular service rep, who was taking a few vacation days, and did an outstanding job. He immediately understood what I needed and sent me a text to let me know the work had been done before the promised time. When there was a slight problem at delivery with one of the dashboard icons, Jason took the car back to the service area right away and had the problem corrected in just a few minutes. More

Recall maintenance My adviser run me through the process and let me know how long will it take to complete the procedure. I didn't wait that long and satisfied leaving t My adviser run me through the process and let me know how long will it take to complete the procedure. I didn't wait that long and satisfied leaving the service department. More

Excellent customer service I went to get my car serviced, and got excellent service. Josh always very helpfull. I recomend this place. Price is not very cheap but, when you have I went to get my car serviced, and got excellent service. Josh always very helpfull. I recomend this place. Price is not very cheap but, when you have nice car you want to get the best service. More

Great!!! Check engine light came on. After multiple attempts they realized they needed the car for the weekend. Cal got me a loaner for the weekend. I came bac Check engine light came on. After multiple attempts they realized they needed the car for the weekend. Cal got me a loaner for the weekend. I came backMonday and the car was ready. Great job!! More

Josh!!! Josh is amazing!!! He is trustworthy and knowledgeable. He always gives me exceptional service which makes me want to get another Mercedes for my next Josh is amazing!!! He is trustworthy and knowledgeable. He always gives me exceptional service which makes me want to get another Mercedes for my next car, as long as he is there. More

Very good and honest. The dealership listens and does not trick you. I am very satisfied with the work. I will not take my MBZ anywhere else for service. The dealership listens and does not trick you. I am very satisfied with the work. I will not take my MBZ anywhere else for service. More

Excellent service yet again. Ryan greeted me as soon as I drove up, knew why I was there and had everything ready for my signature. He informed me of progres service yet again. Ryan greeted me as soon as I drove up, knew why I was there and had everything ready for my signature. He informed me of progress along the way and let me know how long my brakes would last before they needed to be replaced. More